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Ticket system no longer works for me

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  • Ticket system no longer works for me

    Its been for a week+ now I send a ticket I get back the number of the ticket 7855 and then I try to view it and it doesn't work so I log in with a different old ticket and view all my tickets and its not there.
    IGN: [Eidolon]:(s6)xemy
    SERVER:
    Windshear Peaks
    Trap ranger

  • #2
    Try this link.

    http://support.r2games.com/support/support

    You will obviously need to be signed in to view it.
    I have been having issues with their ticket page also.

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    • #3
      I have been having problems aswell, but not the way as you two.

      Ever since last week so have I been trying to send this one same ticket- but as soon I add in a screenshot it turns into an error message and the whole page goes poff.
      I find it extremely annoying <_<
      Server: (S45)Exenden Realm
      Name: Lunaria
      Class: Fire Mage
      Plane: Eidolon
      Level: 125+
      Guild: TheDarkness (Leader)
      Honor Rank: Emperor
      Mount: Super Jiyaori
      Wings: Ultimate Demon Lord +5
      Weapon: Perfect Fragarach Orb II +8 (Fused with lvl 121 orb)
      Husband: (S50)Buldozeris00
      Pet: Guardian Angel +13, Emperor Demon +13, Super Angel +13, Ultrasaurus Rex +13, Dragon Boxer +13, Fire Lord + Morphed Phoenix



      “It’s too bad that stupidity isn’t painful.” ― Anton Szandor LaVey

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      • #4
        Yeah the ticket system is broken now, i don't know why they changed it, but its broken.

        I just found out today that screenshots you upload to them actually don't get sent, also hitting refresh on that support page i linked.. for some reason re-sends a reply.
        But i did get an email saying they have people working on it.

        I had assumed it would be fixed by now.. unless they have a much bigger problem that we don't know about.

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