buying crystals

[R221815662]

5 hrs ago I spent some money to get some crystals even though the game took my money I never got the crystals.every other game iv played the sec u spend money u get it.iv never seen 1 like this before.i want a refund or something cause this has completely put me off to this game

[puppetbomber]

If it's your first purchase for this game, it can take up to 24 hours or so to process. After your first purchase, the transactions should be instant if completed.