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character disappearance

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  • Mr.Jangle
    started a topic character disappearance

    character disappearance

    hi i made a support ticket last night about my character whitehammer from server 71 vanishing and no one has gotten back to me about restoreing him i am
    missing play time and events please recover my account R2.

    thank you

  • BlazingAngel
    replied
    Posting threads over and over on the forums is not going to help. It is much easier to PM a Mod about the issue. Also you might want to keep in mind that there is only so much that a forum Moderator can do to help you with your issue.

    Leave a comment:


  • Reverie
    replied
    Thread merged.

    I have forwarded your ticket a third time. Keep in mind character restoration is not a quick and easy process -- it takes a considerable amount of time to retrieve deleted/lost toons, as well as to figure out what happened to the toon in the first place. I understand your frustration, but someone from support should be responding to your ticket within the next day.
    Last edited by Reverie; 07-12-2014, 11:34 PM.

    Leave a comment:


  • Mr.Jangle
    replied
    Still no help

    HI i am whitehammer from server 71 and made a support ticket and a forum post about my character disapearence i have waited over 48 hours and still have no answers i have spent well over $1000USD on your game and i have to wait this long to have my character restored?...

    Leave a comment:


  • Reverie
    replied
    I have re-forwarded your ticket.

    Leave a comment:


  • Mr.Jangle
    replied
    no one will reply to the ticket still T_T 2 days of events missed now

    Leave a comment:


  • Reverie
    replied
    Thread merged.

    Your ticket has already been forwarded.

    Leave a comment:


  • Mr.Jangle
    replied
    character disappearance

    hi i made a ticket 2 days ago about my character whitehammer from server 71 vanishing when i relogged can someone please help me i would really like to go back to playing.

    Leave a comment:


  • Reverie
    replied
    I have forwarded your ticket.

    Leave a comment:


  • Mr.Jangle
    replied
    131183 is the ticket number

    Leave a comment:


  • Reverie
    replied
    Give your ticket 24 hours; if it has not been responded to in that time, post back here with your ticket number and I will forward it for you.

    Leave a comment:

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