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I dint receive my Crystal

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  • I dint receive my Crystal

    Sir i have a problem i dint receive my Crystal what should i do?

  • #2
    mee too,i didn't get 500 crystal
    but my money on my wallet already decrease
    nick iotaleonard email
    hope you can help me thankyou
    Last edited by alfreddd; 07-13-2014, 08:39 AM.


    • #3
      Thread moved to General Support.

      First make sure your transactions were successfully completed -- you can confirm so by accessing the My R2 section of your account and then viewing your Order History. If these were also your first purchases, it will take up to 24 hours for your goods to be delivered. If this was not your first completed purchase (or it was and it's been over 24 hours), file a ticket here: Include your order number and the GMs will check on the status of your purchase.
      Last edited by Reverie; 07-13-2014, 09:28 AM.