Treasure point chest disappearing

[Aerodus]

As shown in the picture, there are blank spots where my chests used to be and i can't take 1 stack of it out of warehouse

[Alkaris]

Have you tried to reset cache and cookies?

[Aerodus]

yes i did reset and clear everything in my browser

[Sandrahl721]

Items in bag/guild warehouse error"data does not exist"

I have a few items in my bag and in my warehouse that keep giving me the error"data does not exist" when i try to click on them.

[Alkaris]

I have a few items in my bag and in my warehouse that keep giving me the error"data does not exist" when i try to click on them.

I need a list of items and screenshot.

[Sandrahl721]

1 lvl 7 gem essence
2 lvl 6 gem essences
400 holy soul stones
800 lvl 70 tesseract stones
500 pick a card runes

[Aerodus]

May I have an update on this issue?

[Sandrahl721]

Those 5 items in my warehouse are still glitched. and yes i tried to reset cache and cookies, still nothing.

[Alkaris]

It was reported to the techs, it can take some time to fix.

[Sandrahl721]

Thank you =)

[Aerodus]

Thank you very much!

[Alkaris]

May I have an update on this issue?

Please give your server and character name.

[GloriousGamerGoddess]

As shown in the picture, there are blank spots where my chests used to be and i can't take 1 stack of it out of warehouse

Re: Invisible Treasure Shop Point Chests

Issue Reporting: I've recently became aware that I'm experiencing this same issue as previously reported by, R285518557. When I opened up my Inventory BackPack in order to Use some of my 3 - {99) quantity of Treasure Shop Points Chests, that's when I realized that I couldn't find them...and figured out that the 3 blank spaces that I had in my Inventory BackPack are my 3-99 each totalling = 297 Treasure Shop Points Chests.
I've accidentally placed one of them into my Guild's WareHouse Storage, and I'm not able to place it back into my Inventory BackPack either.















Thank you so much for reporting this problem, Alkaris! ♥
Your technical expertise, courteous support, time and service is greatly appreciated.

Avatar: ScarletSun
Server Name: SkyFall Crest {S54-US East]
Game Login Location: Dragon.R2Games.com {Login With An Existing FaceBook Account]
Additional Information: Cache, cookies, etc. is cleared on a regular basis. Dragon Pals operates relatively the same in both Comodo Dragon and Comodo IceDragon. Operating Comodo Dragon and Comodo IceDragon at time of occurrence.

[Alkaris]

Was issue fixed?

[GloriousGamerGoddess]

Was issue fixed?

Yes, thank you very much again, Alkaris. ♥

http://forum.r2games.com/showthread....19#post1129419