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Treasure point chest disappearing

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  • Aerodus
    started a topic Treasure point chest disappearing

    Treasure point chest disappearing

    As shown in the picture, there are blank spots where my chests used to be and i can't take 1 stack of it out of warehouse

    Click image for larger version

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  • GloriousGamerGoddess
    replied
    Originally posted by Alkaris View Post
    Was issue fixed?

    Yes, thank you very much again, Alkaris. ♥

    http://forum.r2games.com/showthread....19#post1129419

    Leave a comment:


  • Alkaris
    replied
    Was issue fixed?

    Leave a comment:


  • GloriousGamerGoddess
    replied
    Originally posted by R285518557 View Post
    As shown in the picture, there are blank spots where my chests used to be and i can't take 1 stack of it out of warehouse


    Re: Invisible Treasure Shop Point Chests

    Issue Reporting: I've recently became aware that I'm experiencing this same issue as previously reported by, R285518557. When I opened up my Inventory BackPack in order to Use some of my 3 - {99) quantity of Treasure Shop Points Chests, that's when I realized that I couldn't find them...and figured out that the 3 blank spaces that I had in my Inventory BackPack are my 3-99 each totalling = 297 Treasure Shop Points Chests.
    I've accidentally placed one of them into my Guild's WareHouse Storage, and I'm not able to place it back into my Inventory BackPack either.



    Click image for larger version

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    Thank you so much for reporting this problem, Alkaris! ♥
    Your technical expertise, courteous support, time and service is greatly appreciated.

    Avatar: ScarletSun
    Server Name: SkyFall Crest {S54-US East]
    Game Login Location: Dragon.R2Games.com {Login With An Existing FaceBook Account]
    Additional Information: Cache, cookies, etc. is cleared on a regular basis. Dragon Pals operates relatively the same in both Comodo Dragon and Comodo IceDragon. Operating Comodo Dragon and Comodo IceDragon at time of occurrence.

    Leave a comment:


  • Alkaris
    replied
    Originally posted by R285518557 View Post
    May I have an update on this issue?
    Please give your server and character name.

    Leave a comment:


  • R285518557
    replied
    Thank you very much!

    Leave a comment:


  • Sandrahl721
    replied
    Thank you =)

    Leave a comment:


  • Alkaris
    replied
    It was reported to the techs, it can take some time to fix.

    Leave a comment:


  • Sandrahl721
    replied
    Those 5 items in my warehouse are still glitched. and yes i tried to reset cache and cookies, still nothing.

    Leave a comment:


  • R285518557
    replied
    May I have an update on this issue?

    Leave a comment:


  • Sandrahl721
    replied
    Click image for larger version

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    1 lvl 7 gem essence
    2 lvl 6 gem essences
    400 holy soul stones
    800 lvl 70 tesseract stones
    500 pick a card runes

    Leave a comment:


  • Alkaris
    replied
    Originally posted by Sandrahl721 View Post
    I have a few items in my bag and in my warehouse that keep giving me the error"data does not exist" when i try to click on them.
    I need a list of items and screenshot.
    Last edited by Alkaris; 09-26-2014, 02:21 PM.

    Leave a comment:


  • Sandrahl721
    replied
    Items in bag/guild warehouse error"data does not exist"

    I have a few items in my bag and in my warehouse that keep giving me the error"data does not exist" when i try to click on them.

    Leave a comment:


  • R285518557
    replied
    yes i did reset and clear everything in my browser

    Leave a comment:


  • Alkaris
    replied
    Have you tried to reset cache and cookies?

    Leave a comment:

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