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Issues with Recharge

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  • Issues with Recharge

    I tried recharging today on my character on S105 (Usagi) and each time I tried, it kept saying it couldn't complete the transaction at this time. Is there an issue again with the recharge? Or am I going to have to go to the r2 site again just to do the recharge? Any help is appreciated on this.


    Usagi
    S105 Cloud Canyon US West

  • #2
    Are you trying to recharge via card? It is possible that bank holds transaction, so you may need to contact them.

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    • #3
      iv had problems with recharge the last 3 months i play threw facebook can some 1 help me out im kais server 30

      Comment


      • #4
        Originally posted by R226532846 View Post
        iv had problems with recharge the last 3 months i play threw facebook can some 1 help me out im kais server 30
        Contact support through ticket under billing category.

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        • #5
          I pay through Paypal. now, it did recharge a small amount for me. I tried 3 times at 10.00 each time but the next morning, it only showed 2 of that. My bank however charged me for 3 (9.99 per transaction and 3 transactions). I have attached a screenshot showing the transactions from my bank account. when I logged in though, it only credited me for 2 of the 3 transactions which I dont have a screenshot for that unfortunately.
          Click image for larger version

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          Is there any way that the amount for the 3rd transaction can be credited to my game character? Char Usagi on S105 Cloud Canyon US West. Sorry for late reply too. have been busy working.

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          • #6
            Please contact support through ticket under billing category.

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