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Gift pack doesn't exist

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  • Gift pack doesn't exist

    I just level up to 83 my R2 account, and I was supposed to get the lvl 83 gift pack,
    but when I claimed the code and tried to exchange it said "gift pack doesn't exist"
    I looked at my inventory in my both characters and they didn't have the lvl 7 gem chest so the code must be bad :c

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    Click image for larger version

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  • #2
    If I recall correctly if you get a code that doesn't work from the main website use 'Contact Us' and explain in the ticket that your code doesn't work and supply what you have here and they should be able to hook you up.
    Characters Owned

    S1 - Dragon Valley - Zalenzo - Mage - Level 59
    S3 - Misty Towers - Drave - Archer - Level 120

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    • #3
      You need to contact support by submitting a ticket at http://www.r2games.com/support/?ac=ticket&ticket_type=7
      Explain your issue and ticket, provide screenshot and they will send your rewards as soon as it will be possible.

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      • #4
        I sent a ticket and they sent me the gift pack, tyvm

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