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Recharge payment problem

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  • Recharge payment problem

    I have a american express prepaid gift card. When I fill in the information it says "3030: Sorry, this payment method is not available in your region". Is this a glitch or I can't use american express as a payment method?

  • #2
    All payment options are listed in the store on main R2 site
    Click image for larger version

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    If your option is not present there, you can select 500+ payment methods for more various options. If its also not present there, then we are sorry, but you cant pay with such option. If it is present there, but you have issue with it you need to contact support of Xsolla, you can read how to do it in this article