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Not giving Rewards

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  • Not giving Rewards

    I have tried for hours to submit a ticket for the Deluxe Gift Pack on the R2 page and it just sits on Submitting. These are the images of the rewards and ticket I tried to submit.

    Click image for larger version

Name:	Lvl88.jpg
Views:	1
Size:	194.0 KB
ID:	1782690

    Click image for larger version

Name:	Lvl88a.jpg
Views:	1
Size:	473.4 KB
ID:	1782691


    Thank you for your help.

    Tammuz S98
    Last edited by Alkaris; 06-27-2016, 04:23 AM.

  • #2
    Just checked, your ticket was successfully submitted and support is working on it.

    And please avoid next time posting screenshots with your email open, as it can dangerous for your information security.

    Comment


    • #3
      cant claim gift pack

      i cant claim my gift pack for level 88 and the awesome gift pack says its gift pack does not exist. i was able to claim everyopne of them before this one its the only one i haven't been able to open
      name: cudie
      sever: 46 riverton

      Comment


      • #4
        i cant even send a ticket it just says submiting over and over for and hour and it still didnt submit it . what am i suppose to do ?

        Comment


        • #5
          Nothing, your ticket should be already submitted, keep checking your email for an answer on it. If it will not be answered in 2 days, write here again.

          Comment


          • #6
            Thank you. It never said submitted only submitting...

            Comment


            • #7
              yes it never said submitted

              Comment


              • #8
                Hello,
                I have the same problem, I couldn't claim the reward for reaching lvl 88, Deluxe Gift Pack. I tried as it worked until now for all the other packs but this time it just returned this: Click image for larger version

Name:	reward.png
Views:	1
Size:	731.8 KB
ID:	1725361

                IGN: hellabella
                S4 Westhollow, Europe

                PS> I tried to send ticket too but it doesn't send it though, just stays stuck on that "submitting".

                Thanks in advance for any solving/checking or whatsoever can help us make the claim .
                hellabella, S4 Westhollow
                Growth is painful, change is painful. But nothing is as painful as staying stuck somewhere you do not belong.

                Comment


                • #9
                  As i told above, if you ticket is stuck at submitting, it is usually send event if it is stuck, wait for 5 minutes and you can close it.
                  If your ticket is not answered(means you havent received email) or your issue is not resolved on next 48 hours, please write in this thread again.

                  Comment

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