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New bug on cool shop?!?

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  • hellabella_S1
    started a topic New bug on cool shop?!?

    New bug on cool shop?!?

    Hello,
    Like everyone here I've waited to see if cool shop would work or not this event. It was disappointing to see it is not (again) but not because of the reasons that were usually mentioned for that. In Online Bonus some players got amethysts but others got those horns for Bachelor's Affair. For the ones getting the horns, the cool shop works while for others it does not. My discontent is now even bigger and my question is why we got two different types of online bonus? Which is the reason for that?
    I also have a request (I think it is the same from the part of all players who have and face same problem): please check what is happening and fix it so that we all can enjoy the benefits of a cool shop working as having different online bonuses it is not fair (I do not see the reason that to happen).
    Thanks in advance for reply, for checking and eventually fixing it so that everyone to be happy in the end.
    Here are the screenshots I took (thanks to my friend I have the SS for a cool shop working as well).
    On all my chars, on S4, S9, S45 and S98, EU, the online bonuses have amethysts, so cool shop is not working. It is annoying and frustrating!

    1. Online bonus with ameths and coop shop not working
    Click image for larger version

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    2. Online bonus with horns and a working cool shop
    Click image for larger version

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    PS
    Ok, it starts to be more than frustrating and disappointing the fact there is no official answer whatsoever from anyone. That much about how much r2 cares and the way they see us! Thank you for so fast "reply" dear r2 staff!
    Last edited by hellabella_S1; 08-24-2016, 01:51 PM. Reason: adding info

  • R269008869
    replied
    it suddenly seems to be working for everyone now

    Leave a comment:


  • R272371341
    replied
    working now
    Last edited by R272371341; 08-28-2016, 03:33 PM.

    Leave a comment:


  • hellabella_S1
    replied
    Originally posted by R2107926937 View Post
    i checked on 2 accounts i have, all of them have shop now. 1 on oceanic. my main on east us not like ive done anything to make it appear. haha i bet i wont have it tomorrow. better to save my stuff for next time anyways
    I do have shop now for all chars as well, the only thing I've done was I cleaned/cleared cache/history, rebooted, flushed dns, logged off, waited for some minutes, logged in back, reused cleaner. I logged back in game and from all browsers I've tried (chrome, google explorer, IE, opera, firefox, maxthon, netscape, safari) shop was/is working, it shows item. In pet shop there are also the new pets added and in online bonus there are now the horns displayed, not ameths. On FB I've uninstalled then reinstalled the dragonpals apps, tried it after, it worked as well.
    So, I do not have a single clue what has happened as what I've enumerated here are things that I usually and constantly do. Maybe they found a fix for the issue, I don't know. Anyway, doesn't matter too much and I am happy I could use the gathered points . I did it as, like previous player here I fear it will vanish again tomorrow hehehe.

    Leave a comment:


  • R2107926937
    replied
    i checked on 2 accounts i have, all of them have shop now. 1 on oceanic. my main on east us not like ive done anything to make it appear. haha i bet i wont have it tomorrow. better to save my stuff for next time anyways

    Leave a comment:


  • R269008869
    replied
    a few people who it wasnt working for can now see it after trying to clear their cache again

    Leave a comment:


  • hellabella_S1
    replied
    I am happy it works for you, I really am. For me it doesn't work, for all chars. Even the tip with fb login doesn't work for 2 days . So, as I can't do anything else but hope it will eventually work (if ever!!!), wish all you have access to it to enjoy whatever and everything it can give to you (it is "small reward" considering the everything it happened and it is still happening for some players, but ...)
    Have a great weekend you all out there and enjoy playing in spite of all bugs/glitches trying to prevent it .
    Last edited by hellabella_S1; 08-27-2016, 12:07 PM.

    Leave a comment:


  • onehellofagurl666
    replied
    ok........idont know why but the cool shop works ididnt do any thing iswear but it works......... so what about the beer vendor the shop of the summer carnival ???

    Leave a comment:


  • bestguru69
    replied
    Originally posted by Alkaris View Post
    Devs are informed about this issue. They know that fix for cool shop worked only for some of players, they need time to find cause of this.
    i wonder if you ever feel a bit ....you name it how.....wen allways say the same and the same and the same...answer..."devs will...they know about that....bla bla bla"...dont take it personal ...coz i dont....but dont you think that in most of the time devs DO know......AND dont DO ANYTHING?????
    and again....they let dp to flow and nothing else...dont blame you for that ...is not your fault....but come on...at least dont say that again...especially wen a event like this one ...were half of it dont work ....from a looooong time...still wonder ...thoese devs are minions?? coz like that i understand why take so much time to solve a bug....or i make confussion betwin status of devs and that one of minions...no ofence....but wen they will give us all that they promise...and here i wont mention about that great event for 3 days long ...wen all can broke fingers on clicking like crazy ....ooopppsss didnt want mention that also .....
    but i belive that isnt only my opinion...but coz i mention that "great" event that we didnt enjoyed....why devs didnt make a roll back for ice cool event ?? aaaaa sorry i have that answer allready ....NONE pushed real money on it ....hmmm ...shouldnt mention that also...isnt it???
    again alkaris nothing personal ...but all WE want is to remember all that we arent like my son wen anyone can foul him to change 10$ with 1$ coz is a cool to have 1 instead of 10.....and for this post ....wen they will fix cool icce cream event???? coz if you say next time...dont do it....we all hear that all the time.

    good day to all dp players

    Leave a comment:


  • R269008869
    replied
    i actually meant how some people are able to fix it... not what did they cause to break it lol

    Leave a comment:


  • Hotscrock
    replied
    Originally posted by R233425682 View Post
    ... cause I had the shop last night and cyanus at 1.8 and today I have no shop and the dragon pet is back down to 1.
    Sad to hear that, i tested this issue and i had no problem with it...
    I opened my account by FB (Thanks Bella for the tip ) and upgraded my Cyanus to 2 stars. When i moved back to the bugged browser i didnt lost any BR

    Here is the screenshots:
    SS 1 - Cyanus 1 star (not bugged) - 7504230 BR
    SS 2 - Cyanus 2 star (not bugged) - 7504664 BR
    SS 3 - Cyanus missing (bugged) - 7504664 BR (No BR loss)
    Click image for larger version

Name:	SSs.JPG
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    And as additional proof you can see my Cyanus didnt reseted to 1.0 (bugged shop in background)
    Click image for larger version

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ID:	1726408

    Leave a comment:


  • Hotscrock
    replied
    So i believe all we can do for now is wait... If FB login dont works its better try one last time monday and if it still dont works, save items for next time

    and lol R269008869, Alk said the cause is unknown 3h before you post your question.
    Originally posted by R269008869 View Post
    can the devs not tell us whats the cause? so the people that cant see it, know whats wrong
    Originally posted by Alkaris View Post
    Devs are informed about this issue. They know that fix for cool shop worked only for some of players, they need time to find cause of this.

    Leave a comment:


  • R269008869
    replied
    can the devs not tell us whats the cause? so the people that cant see it, know whats wrong

    Leave a comment:


  • hellabella_S1
    replied
    Oooo, really Alkaris? No kidding me?! And you guys needed three days only to reply and come with this answer?!? Indeed nice and considerate, good hell of a job that. As it seems not to be different from how and what it was until now from your part (when I say "your" I do not refer to you as a person), I will reserve the right to express my deep disappointment, displeasure and discontent about that, no matter if you like it, accept it or not.
    Have a great day out there, if you all can, you made ours really great as well.

    Leave a comment:


  • Alkaris
    replied
    Devs are informed about this issue. They know that fix for cool shop worked only for some of players, they need time to find cause of this.

    Leave a comment:

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