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Late top up

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  • chin167
    started a topic Late top up

    Late top up

    sir.. i have top up last night in my account to purchase 500 gold.. i'am from philippines sir then the payment for the purchase of gold is through mobile.. but when the BOKU txt message arrive.. i reply with PAY 400 then suddenly the confirmation of the payment arrived.. but in my character in the game.. my gold balance is still 0 until this morning sir... i just want to confirm sir if the purchase or the top up is delayed or not?

  • AngelDPS
    replied
    Originally posted by chin167 View Post
    thanks sir for ur concern sir.. my gold has been successfully added thank u very much sir.. i hope it will not happen again..
    Glad it was resolved ^.^

    Closing thread

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  • chin167
    replied
    thanks sir for ur concern sir.. my gold has been successfully added thank u very much sir.. i hope it will not happen again..

    Leave a comment:


  • chin167
    replied
    sir.. how many days will it take? bcause i cannot buy gold equipments to recharge my VIP points.. it's almost 2 days sir..

    Leave a comment:


  • AngelDPS
    replied
    Support has confirmed that they have responded to you.

    Leave a comment:


  • AngelDPS
    replied
    Thank you.

    Leave a comment:


  • chin167
    replied
    898792 sir..

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  • AngelDPS
    replied
    Originally posted by chin167 View Post
    there is still no response from the support..
    What is your ticket number?

    Leave a comment:


  • chin167
    replied
    there is still no response from the support..

    Leave a comment:


  • chin167
    replied
    i already apply for ticket.. but there's still no response..

    Leave a comment:


  • CafeAuLait
    replied
    Chin, you really need to file a ticket for payment issues.

    Leave a comment:


  • chin167
    replied
    but sir i pay through mobile.. sir..i receive only confirmation text message..i've top up the last time.. but ds is the first timet that it got delayed..

    Leave a comment:


  • AngelDPS
    replied
    For all payment issues please submit tickets

    Leave a comment:

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