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Vip trial bug.

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  • Zalemos
    started a topic Vip trial bug.

    Vip trial bug.

    Im currently bugged on the (S20) Blackfen Swamp server for my VIP status. I got the 30min trial from the quest and when it ran out it never fully turned off. Now im trying to use my 7day vip from recharging and get an error telling me my current vip status has not ended and to try again later. The 30min trial ended yesterday while i got the 7day pass today and unable to use due to this bug.

    My characters name on Blackfen Swamp is Zalemos.

  • OwlEyes89
    replied
    Originally posted by Terwer77 View Post
    s1 here cant activate the 7 days card alltimes says vip trial is activated but not realy
    Would you please take a screenshot? What is your IGN? Try logging out and then logging back in.

    Leave a comment:


  • Terwer77
    replied
    s1 here cant activate the 7 days card alltimes says vip trial is activated but not realy

    Leave a comment:


  • OwlEyes89
    replied
    Originally posted by R23068218 View Post
    hello I have problems with the VIP trial now I can not remove and I can not redeem anything in the event that tells me I have to recharge my account I could help with that.

    the name of my character is DKLN in Dragon pals (Kongregate).
    I will forward this to the correct department to get you some help.

    Leave a comment:


  • R23068218
    replied
    hello I have problems with the VIP trial now I can not remove and I can not redeem anything in the event that tells me I have to recharge my account I could help with that.

    the name of my character is DKLN in Dragon pals (Kongregate).

    Leave a comment:


  • OwlEyes89
    replied
    Originally posted by Zalemos View Post
    Nevermind got help from a vet and got the problem fixed.
    I'm sorry I just now seen this message. I'm glad one of the vets was helpful

    Leave a comment:


  • Zalemos
    replied
    Nevermind got help from a vet and got the problem fixed.

    Leave a comment:

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