A problem with vip grown points

[kazzze]

I have spendet 600 gold coins the same day i got vip and i only got 1 vip grown points. What can i do to get my vip points back? Is there a way to see that i have spendet that much? I can show a picture of me spending 1.1k coins(spendet about 650 gold and 450 returned). Right now i have 1 vip grown points and i also can show i picture of that. Is this enought for proof so i can get my vip grown point back? If it is, i can post the pictures.

Name: Elysien
Server: 71 Blighted Path

[kazzze]

I spendet all on "coin pack"(200 magic and 400 dragon), spirit offering, essence offering and amethyst alchemy. Need fast response pls

[ChronosDPS]

Did you activated a vip trial card before you got full vip?

[kazzze]

yes i did.

[kazzze]

should i not done that?

[kazzze]

reponse pls

[kazzze]

Did you activated a vip trial card before you got full vip?

What do you mean?

[kazzze]

help any mod?

[Kitwritten]

the recharged points will not count towards vip growth points so we can rule out the 450 recharged coins for a start......and if you are using a trial vip, the full vip has not kicked in yet, it will follow on from the Trial vip