Dragon Pals Studious Support Guide

[Menwien]

When will Lucille WOrk In Cross Server Challenges? Or Raquel? as of Last CSC neither worked. TY

No apparently lucille works now even though she doesnt have any passive skills or active skills -_- so ur nymph hits like 25% less / 10% lessdamage dealt and 10% more damage received and about 15% less hp

But no she's working fine .....

[Alkaris]

When will Lucille WOrk In Cross Server Challenges? Or Raquel? as of Last CSC neither worked. TY

As soon as fix will be ready for them.

[R28393911]

please help since the april 29 update my vip daily pack stoped working when I click on the collect button it stops responding

[Alkaris]

please help since the april 29 update my vip daily pack stoped working when I click on the collect button it stops responding

This is already answered here
http://forum.r2games.com/showthread....6&goto=newpost

[fatimacardozo_20]

I can't finalize the support ticket, is there a problem verifying it, can I send my problem to support?

[MemoryLane]

I can't finalize the support ticket, is there a problem verifying it, can I send my problem to support?

Please try this link: https://www.r2games.com/support/?ac=...&ticket_type=7

[fatimacardozo_20]

Please try this link: https://www.r2games.com/support/?ac=...&ticket_type=7

Thank you, I was able to submit the ticket with this link

[goldentree]

Looking at the screen shot of the ticket you tried to submit the first time, I can tell you what happened. When a player is kicked from a guild, all of their items are sent to them via in-game mail. The problem with that is game mail, unless it's saved by the recipient, will be automatically deleted by the system after a few days regardless if it hasn't been read or has items attached to it. As frustrating as it is, it's not a glitch or anything weird. Just how the game is.