Dragon Pals Studious Support Guide

[echolucifer]

I did as you go to the gift section in the marriage panel as you mentioned and still nothing has worked, its an obvious bug ...how do I get support to respond to me? Thanks.

[Kitwritten]

what clothing did you send to your partner.....

[PennyCandy]

I want to know how I can recharge 100 USD on server S73 and only get 9863 as consumed gold coins when I have 1 gold coin left out of the 31 I started with today. I am upset because I have spent this between 3/10/14-3/11-14 for the event and I am going to miss out on the consumption reward.
In game name: Merdith, S73

[Kitwritten]

Some pays to consume events do not count returned gold coins, gold spent in the market and gold spent on extra value packs. there should be writing on the pays to consume event page that tells you what is and is not counted.

there is is many different types of Pays to consume event

this is some of the variations

1) recharged gold only, is counted
2) recharged and returned gold is counted
3) recharged, returned is counted, extra value pack and market gold is not counted
4) recharged gold only, is counted, extra value pack and market gold is not counted

[ng.jack]

Hi, i'm from s64 jungle of ruin. I wonder why our server hasn't had cross server devil match cage and legend challenge? even though its almost 5 months old and become very unactive now. Everyday we only have 3-4 players in devil match cage. Players are quitting everyday. Its really bored. Please help us check and revive the server :/

[Kitwritten]

the cross server is being checked, I have requested a full check so there may be some changes coming soon

[bestguru69]

hi i notice now that my pet for 7 days login wasnt enable, i cant activate the pet
here is a prtsc

[Kitwritten]

go to the blacksmith and synth the shards into the pet....

[bestguru69]

go to the blacksmith and synth the shards into the pet....

i dont have shards
and that pet must be give for log not shards
....i think
but i didnt get any shards
as long i remember
i say that coz now im a bit "old" as u can see in prtsc and if i have shards i know they can be use on blacksmith.....but no shards, no pet....and that must be give from sistem ...no?

[Kitwritten]

sorry..... too many windows up and I posted that in the wrong one.... I meant to say, give me a screenshot showing the screen with the green days showing that you have logged in and collected the rewards for each of the 7 days

[bestguru69]

damn is a long time since then i dont know how to make screen for more than the activity u can c in checkin and i have this caracter for more than 3 month...there is somewere else wen i can c when i was log-in ?????

[Uchkuduk]

damn is a long time since then i dont know how to make screen for more than the activity u can c in checkin and i have this caracter for more than 3 month...there is somewere else wen i can c when i was log-in ?????

LoL, it's for new servers only. And your server is S34, which is pretty old.

[BeautyDolly]

Our server S64 is not active recently, we don't have enough people in devil match cage and it become so boring with only 3-4 there each time. I wonder when we will have cross server for it? :/

[Tuireadh]

I am having a problem redeeming my free gift code for DP new player account. I copy and paste the code, but i have also typed it out with no results. I simply get the message "invalid serial number." The code i am trying to input is off the DP official site, so I assume it is a valid code. However, i am also wondering if the server merge interfered with this. I am server 5 - FrostFell (USEast), but I noticed in the CSC my server is recognized as server 2. I tried the server 2 free gift code and it doesnt work either. Is there something I am missing?

Thank you for any help you give.

[CafeAuLait]

I hate having to ask here for help, but I don't have much choice.

How do I remove the BR boost from an active item of clothing?

Take the clothing off.