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Dragon Pals Studious Support Guide

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  • #61
    I did as you go to the gift section in the marriage panel as you mentioned and still nothing has worked, its an obvious bug ...how do I get support to respond to me? Thanks.

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    • #62
      what clothing did you send to your partner.....
      Dragon Pals and Shadowbound Mod and Basic tech support

      R2 Serrin, My partner and fiancee, RIP 1971-2015
      Cha bhi fios aire math an tobair gus an trÃ*igh e.

      Comment


      • #63
        I want to know how I can recharge 100 USD on server S73 and only get 9863 as consumed gold coins when I have 1 gold coin left out of the 31 I started with today. I am upset because I have spent this between 3/10/14-3/11-14 for the event and I am going to miss out on the consumption reward.
        In game name: Merdith, S73

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        • #64
          Some pays to consume events do not count returned gold coins, gold spent in the market and gold spent on extra value packs. there should be writing on the pays to consume event page that tells you what is and is not counted.

          there is is many different types of Pays to consume event

          this is some of the variations

          1) recharged gold only, is counted
          2) recharged and returned gold is counted
          3) recharged, returned is counted, extra value pack and market gold is not counted
          4) recharged gold only, is counted, extra value pack and market gold is not counted
          Dragon Pals and Shadowbound Mod and Basic tech support

          R2 Serrin, My partner and fiancee, RIP 1971-2015
          Cha bhi fios aire math an tobair gus an trÃ*igh e.

          Comment


          • #65
            Hi, i'm from s64 jungle of ruin. I wonder why our server hasn't had cross server devil match cage and legend challenge? even though its almost 5 months old and become very unactive now. Everyday we only have 3-4 players in devil match cage. Players are quitting everyday. Its really bored. Please help us check and revive the server :/

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            • #66
              the cross server is being checked, I have requested a full check so there may be some changes coming soon
              Dragon Pals and Shadowbound Mod and Basic tech support

              R2 Serrin, My partner and fiancee, RIP 1971-2015
              Cha bhi fios aire math an tobair gus an trÃ*igh e.

              Comment


              • #67
                hi i notice now that my pet for 7 days login wasnt enable, i cant activate the pet
                here is a prtsc

                _Magnus_
                S34Altspire
                Dragon

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                • #68
                  go to the blacksmith and synth the shards into the pet....
                  Dragon Pals and Shadowbound Mod and Basic tech support

                  R2 Serrin, My partner and fiancee, RIP 1971-2015
                  Cha bhi fios aire math an tobair gus an trÃ*igh e.

                  Comment


                  • #69
                    Originally posted by Kitwritten View Post
                    go to the blacksmith and synth the shards into the pet....
                    i dont have shards
                    and that pet must be give for log not shards
                    ....i think
                    but i didnt get any shards
                    as long i remember
                    i say that coz now im a bit "old" as u can see in prtsc and if i have shards i know they can be use on blacksmith.....but no shards, no pet....and that must be give from sistem ...no?
                    Last edited by bestguru69; 03-16-2014, 06:37 AM.
                    _Magnus_
                    S34Altspire
                    Dragon

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                    • #70
                      sorry..... too many windows up and I posted that in the wrong one.... I meant to say, give me a screenshot showing the screen with the green days showing that you have logged in and collected the rewards for each of the 7 days
                      Dragon Pals and Shadowbound Mod and Basic tech support

                      R2 Serrin, My partner and fiancee, RIP 1971-2015
                      Cha bhi fios aire math an tobair gus an trÃ*igh e.

                      Comment


                      • #71
                        damn is a long time since then i dont know how to make screen for more than the activity u can c in checkin and i have this caracter for more than 3 month...there is somewere else wen i can c when i was log-in ?????
                        _Magnus_
                        S34Altspire
                        Dragon

                        Comment


                        • #72
                          Originally posted by bestguru69 View Post
                          damn is a long time since then i dont know how to make screen for more than the activity u can c in checkin and i have this caracter for more than 3 month...there is somewere else wen i can c when i was log-in ?????
                          LoL, it's for new servers only. And your server is S34, which is pretty old.

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                          • #73
                            Our server S64 is not active recently, we don't have enough people in devil match cage and it become so boring with only 3-4 there each time. I wonder when we will have cross server for it? :/

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                            • #74
                              I am having a problem redeeming my free gift code for DP new player account. I copy and paste the code, but i have also typed it out with no results. I simply get the message "invalid serial number." The code i am trying to input is off the DP official site, so I assume it is a valid code. However, i am also wondering if the server merge interfered with this. I am server 5 - FrostFell (USEast), but I noticed in the CSC my server is recognized as server 2. I tried the server 2 free gift code and it doesnt work either. Is there something I am missing?

                              Thank you for any help you give.

                              Comment


                              • #75
                                Originally posted by Anubiswerewolf
                                I hate having to ask here for help, but I don't have much choice.

                                How do I remove the BR boost from an active item of clothing?
                                Take the clothing off.
                                File a ticket
                                for payment issues
                                For issues with DragonPals send email to:

                                R2 Game Rules click
                                Interested in becoming a forum mod, click

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