Dragon Pals Studious Support Guide

[Stormaggedon]

Greetings, and welcome to Dragon Pals' Studious Support forum. This forum is the place to post threads looking for assistance with Dragon Pals, or seeking advice on how to play the game. If you have encountering any difficultly, or have questions on the best way to do something, this is the forum for you.

[goldentree]

Looking at the screen shot of the ticket you tried to submit the first time, I can tell you what happened. When a player is kicked from a guild, all of their items are sent to them via in-game mail. The problem with that is game mail, unless it's saved by the recipient, will be automatically deleted by the system after a few days regardless if it hasn't been read or has items attached to it. As frustrating as it is, it's not a glitch or anything weird. Just how the game is.

[fatimacardozo_20]

Please try this link: https://www.r2games.com/support/?ac=...&ticket_type=7

Thank you, I was able to submit the ticket with this link

[MemoryLane]

I can't finalize the support ticket, is there a problem verifying it, can I send my problem to support?

Please try this link: https://www.r2games.com/support/?ac=...&ticket_type=7

[fatimacardozo_20]

I can't finalize the support ticket, is there a problem verifying it, can I send my problem to support?

[Alkaris]

please help since the april 29 update my vip daily pack stoped working when I click on the collect button it stops responding

This is already answered here
http://forum.r2games.com/showthread....6&goto=newpost

[R28393911]

please help since the april 29 update my vip daily pack stoped working when I click on the collect button it stops responding

[Alkaris]

When will Lucille WOrk In Cross Server Challenges? Or Raquel? as of Last CSC neither worked. TY

As soon as fix will be ready for them.

[Menwien]

When will Lucille WOrk In Cross Server Challenges? Or Raquel? as of Last CSC neither worked. TY

No apparently lucille works now even though she doesnt have any passive skills or active skills -_- so ur nymph hits like 25% less / 10% lessdamage dealt and 10% more damage received and about 15% less hp

But no she's working fine .....

[skywatchersandra]

When will Lucille WOrk In Cross Server Challenges? Or Raquel? as of Last CSC neither worked. TY

[R22792314]

from Dragonstar
well here i am again i just wanted to say what the hell is going on there at r2 that i pay for vip every month its set up automatically from my visa but r2 has there money this week 3 days ago i don't have my vip i sent a ticket its now a day later still no vip
whats there idea take not give again i'm really not happy how long do i have to wait for my vip back why did it stop working in the first place when i didn't miss a payment in the first place whats going on one email nothing after that this is not good been told by other players there had same thing happen and nothing was done to fix......

[Alkaris]

Hello i'm Dragonstar from server Snowhedge we are wondering if we can have a server merge how do we get one or ask for one we only now have a few die hards left on our server please help...

You can ask for one in a thread
http://forum.r2games.com/showthread....r-merge-thread
but after that you only have to wait until merge comes, we only report servers that need merge, devs look at them and do merge or dont do it.

[R22792314]

Hello i'm Dragonstar from server Snowhedge we are wondering if we can have a server merge how do we get one or ask for one we only now have a few die hards left on our server please help...

[Alkaris]

If its about issue with sharing in magic lamp than its a known issue and was reported to developers.

[R296877997]

nao posso recolher nada ja faz um bom tempo tenho muita coisa para coletar mais nao funciona ja usei varios navegadores mais nao aparece nem sinal de bloqueio poup simplesmente nao tem nenhuma resposta.....