Smelting event error...

[Enkalon]

Good day!

I had smelt many shard for three (3) Lvl. 6 Superior Gem Chests (item value: 1237 points, total 3711 points).
They was successfully smelted, but I've got only two (2) Lvl. 6 Superior Gem Chests in my char's bag.

Why did this happen?


Server: S217 - Burning Valley
Character: Enkalon
Type: Smelting event

[Gurothos]

Works fine for me.
Are you sure you had the required points for 3 and not 2?

[Enkalon]

Got two, cause you can get only five in a day, now there is 3/5 items of lvl 6. superior gem chest in this event, so I got two definitely, but this is first time I faced this error, everytime in past it worked for any item to get...

Well, asking for compensation is silly, so I just ask:
1. To correct this;
2. Or cancel the opportunity to smelt several gem chests in one time.

[tackleit1994]

they don't work like that .. u need to select 1237 points 3 times and not 1237 X 3 in 1 time .. when u click smelt .. it says item value and total value and a warning that extra points will not be returned ..

So in short for one smelt ur item value and total point must be same .. else u will face loss ..

Don't know how u have 2 lvl6 gem chest in inventory .. cause u must get only one for one time smelt