Zodiac and Loop error

[R26102559]

Hi, Yesterday zodiac failed - told me Database error. Today Zodiac and Loop turns out with Database error. Hope to get a solution.

[Gurothos]

it took them a week to fix my database error and i got a paltry compensation for it. and i am a PAYING VIP and all i got was 500 aegis shards ( lost over 2100 in that week)
1.5 million in gold 15 angel tears ( lost more than that in the week) and 30 stamina ( which i couldnt use because my loops didnt work) and all the while a
MAJOR EVENT: TYCOON was going on and i would have easily made the required 70,000 points needed to get the advanced prizes if i had been able to use the zodiac and do all my loops and i told them so but did they compensate me for that?? NO THEY DID NOT AND THEY SHOULD HAVE!! i find it appalling that they would treat a
PAYING CUSTOMER THAT WAY !! it does not inspire me to spend any more of my real money on this game when R2Games treats their paying players like this. they should have awarded the tycoon advanced prizes to all the affected players of this zodiac bug for all the inconvenience they were put through for so long while it was being fixed

I'm sorry for your loss but it takes time to fix it manually ( I don't know how much ).
There will always be loses during bugs/problems and the compensation won't be a 100% compensation of what the player lost, but it's better than nothing.

[LdyJedi]

it took them a week to fix my database error and i got a paltry compensation for it. and i am a PAYING VIP and all i got was 500 aegis shards ( lost over 2100 in that week)
1.5 million in gold 15 angel tears ( lost more than that in the week) and 30 stamina ( which i couldnt use because my loops didnt work) and all the while a
MAJOR EVENT: TYCOON was going on and i would have easily made the required 70,000 points needed to get the advanced prizes if i had been able to use the zodiac and do all my loops and i told them so but did they compensate me for that?? NO THEY DID NOT AND THEY SHOULD HAVE!! i find it appalling that they would treat a
PAYING CUSTOMER THAT WAY !! it does not inspire me to spend any more of my real money on this game when R2Games treats their paying players like this. they should have awarded the tycoon advanced prizes to all the affected players of this zodiac bug for all the inconvenience they were put through for so long while it was being fixed

[Gurothos]

Hi, Yesterday zodiac failed - told me Database error. Today Zodiac and Loop turns out with Database error. Hope to get a solution.

Please file a ticket by clicking => Here

[andrusca12]

Hi, Yesterday zodiac failed - told me Database error. Today Zodiac and Loop turns out with Database error. Hope to get a solution.

[Gurothos]

Gurothos, i think that thread / 1st solution is meaningless, cause devs delete "tab function" that reaquired for fixing database error maually. and i think dev should find "real problem" why this error happened, cause filling ticket and waiting a week or a mounth is not a good solution. just my sugestion, fortunately i didn't get this problem till now.

It's nothing we can do if everyone gets that error, it can't be fixed, only manually and that takes time.
If players get that error and stay days/weeks/months then come to report it, we have nothing to do if the player didn't do it the first time it appeared on his end.

[ActiveNick]

Yes, of course.
Solution 1 : Try this link => http://forum.r2games.com/showthread....Database-Error
Solution 2 : If Solution 1 doesn't work, submit a ticket by clicking HERE!
Wait a few hours, if you don't get any response, feel free to post the ticket number and I'll poke a GM to have a look into it.

Gurothos, i think that thread / 1st solution is meaningless, cause devs delete "tab function" that reaquired for fixing database error maually. and i think dev should find "real problem" why this error happened, cause filling ticket and waiting a week or a mounth is not a good solution. just my sugestion, fortunately i didn't get this problem till now.

[Gurothos]

almost 1 month bug...
case 244891... still waiting for miracle

Reported again.
Please have patience.

[R23996009]

almost 1 month bug...
case 244891... still waiting for miracle

[R26102559]

Hi good helping elf. All is working now - thx for the help Kribra

[Gurothos]

Dear Gurothos,

It happens to me also. Ticket 253136

Thank you

Reported also.

[R225957246]

Dear Gurothos,

It happens to me also. Ticket 253136

Thank you

[Gurothos]

hi.. having trouble with my zodiac and loops.. database error.. ticket # is 251523.. thanks in advance

Please check your email that you received.

[khalyn23]

hi.. having trouble with my zodiac and loops.. database error.. ticket # is 251523.. thanks in advance

[Gurothos]

Hi good helping Elf Problem still not fixed. ?? I loose alot of gold, aegis, tycoon etc etc. Can see I am not the only one.

Problem will most likely be fixed soon, sorry for the delayed.
We appreciate your patience ( seeing it's the 1st Anniversary, it can be delayed )