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Over a month still no fix to Zodiac/Loop Bug

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  • Over a month still no fix to Zodiac/Loop Bug

    Well here I am again people still not working the last I heard anything was on the 26th of Feb saying to be patient and they will fix it in priority. Well I what is bad is I am seeing others who's tickets have went in after mine being fixed as well as my ticket moving from Open to pending many times an at the moment is back on pending. I would not mind this if the error did not keep me from progressing in the game I am unable to do loops, instances, or able to even up grade armor because I can not get the materials. I will post my ticket again it is for Randain on Amber Heath ticket #265856. I have already canceled my vip because it is not worth paying if the game is not working where I can play. Thank you for your help again All I want to know is what the problem is and why is it taking so long?

  • #2
    Click image for larger version

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    This is current pic as of today as well.

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    • #3
      I have reported it.
      Hope it will be fixed soon.




      It's the first hour, of the first day
      It's hard without you, I cannot lie
      You were everything, and could have been
      It's the first summer, of the first year
      Today only rain, knocks on my window
      And it reminds me, how much I loved you.


      I fail to emerge
      It's a universe, that wants me to get off
      Fear catches me, and I start calling you.


      It's the first night, when I feel cold
      Your arms can no longer warm me
      A cold soul, I cannot love.

      Comment


      • #4
        Thanks Gurothos you are the reason Forums Rule here

        Comment


        • #5
          This is what I received today in my email and it still is not working I did send an email back. Is this normal?

          Greetings Champion R267580489,

          As our Support Elves haven't heard back from you in over two weeks we are going to assume your problem has either resolved itself, or you've found a solution on your own. As a result we will be changing the status of this ticket from Pending to Resolved. If this isn't the case, and you've simply been busy either in the real world or slaying hordes of demons in one of our games, don't worry there is a simple solution. You can re-open this case at any point during the next two weeks simply by replying to this e-mail, and our Support Elves will get back to work helping to solve your issue.

          Happy Gaming,

          The R2 Games Support Elves

          Comment


          • #6
            Please let me know if you get an answer within 24 hours.
            If you do not receive anything, reply with the ticket number and I'll forward it.




            It's the first hour, of the first day
            It's hard without you, I cannot lie
            You were everything, and could have been
            It's the first summer, of the first year
            Today only rain, knocks on my window
            And it reminds me, how much I loved you.


            I fail to emerge
            It's a universe, that wants me to get off
            Fear catches me, and I start calling you.


            It's the first night, when I feel cold
            Your arms can no longer warm me
            A cold soul, I cannot love.

            Comment


            • #7
              I am having this problem! What do I do to fix it?

              Comment


              • #8
                Originally posted by TobieJean View Post
                I am having this problem! What do I do to fix it?
                Submit a ticket here => http://support.r2games.com/




                It's the first hour, of the first day
                It's hard without you, I cannot lie
                You were everything, and could have been
                It's the first summer, of the first year
                Today only rain, knocks on my window
                And it reminds me, how much I loved you.


                I fail to emerge
                It's a universe, that wants me to get off
                Fear catches me, and I start calling you.


                It's the first night, when I feel cold
                Your arms can no longer warm me
                A cold soul, I cannot love.

                Comment


                • #9
                  Your case # is 292768 is my ticket

                  Comment


                  • #10
                    Originally posted by TobieJean View Post
                    Your case # is 292768 is my ticket
                    Ok.
                    Reported~




                    It's the first hour, of the first day
                    It's hard without you, I cannot lie
                    You were everything, and could have been
                    It's the first summer, of the first year
                    Today only rain, knocks on my window
                    And it reminds me, how much I loved you.


                    I fail to emerge
                    It's a universe, that wants me to get off
                    Fear catches me, and I start calling you.


                    It's the first night, when I feel cold
                    Your arms can no longer warm me
                    A cold soul, I cannot love.

                    Comment

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