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recharge problem

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  • recharge problem

    first of all i did open a ticket,1 answear no problem solved

    i did a recharge of 1k diamonds with paypal.i did get the receipt,on myr2 page say transaction its complete,but i didnt get the diamonds.what i need to do?i did mail to payment@r2games.com,wrote down transaction id.but i didnt get any answear or diamonds.
    Click image for larger version

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    LoA IGN:KissOfDeath
    S139 Haunted Junction
    Guild:XFactor

    B&H IGN:KissOfDeath
    s42 Song of Valor
    Guild: Raid

  • #2
    Paypal sometimes can have a delay on processing the payment.
    Please wait 1-2 hours after you did it ( refreshing helps you ).
    Also, please leave the ticket number here and I'll poke someone to look into it.




    It's the first hour, of the first day
    It's hard without you, I cannot lie
    You were everything, and could have been
    It's the first summer, of the first year
    Today only rain, knocks on my window
    And it reminds me, how much I loved you.


    I fail to emerge
    It's a universe, that wants me to get off
    Fear catches me, and I start calling you.


    It's the first night, when I feel cold
    Your arms can no longer warm me
    A cold soul, I cannot love.

    Comment


    • #3
      it took more than 2 hours,dont know my ticket number,forgot it.but i can see the ticket in history.its not normal to take the money and didnt gave the product.i want my diamonds or my money back
      LoA IGN:KissOfDeath
      S139 Haunted Junction
      Guild:XFactor

      B&H IGN:KissOfDeath
      s42 Song of Valor
      Guild: Raid

      Comment


      • #4
        still no diamonds on my account.you started to scam players now?you know that this is fraud?i pay for a product but the product didnt arrive?this is how low you people could get,to scam players for 10$?as i said in support topic(btw still no aswear there) ill wait for my diamonds until the end of the day,after that ill take path legaly for fraud and scam
        LoA IGN:KissOfDeath
        S139 Haunted Junction
        Guild:XFactor

        B&H IGN:KissOfDeath
        s42 Song of Valor
        Guild: Raid

        Comment

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