Announcement

Collapse

Official Community Discord Server

Join us on the new R2Games Community Discord Server! https://discord.gg/VFMzFDqKq5
See more
See less

Recharge- Xsolla

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Recharge- Xsolla

    I have tried to recharge via Xsolla and doesnt let me at all... Non of "500+ ways " worsk. Talking about mobile recharge.. It lets me to type number and mail and then shows me it's not available.
    Thats only way to recharge for me, and I can't.
    I was sending tickets and tickets and only thing I got as answer was " try another option".. So please don't answer me with try another option, cause I can't recharge via other options...
    Thank you

  • #2
    Dont bother, people have been writing about that since it came out and they just think of some dumb excuse.
    Also they made some contest for using Xsola and never anounced winner lol.
    http://forum.r2games.com/showthread....in-Big-Rewards!

    Comment


    • #3
      Hello.
      Please send us a screenshot where you can see that all 500+ ways are not working and we will check iа there is an error.
      Speaking about Mobile payment - when you put your mobile number, our system has checked for any available pricepoints for your mobile provider and the product that you chose. Unfortunately there were no pricepoints found for you. In this case we would recommend you to use an alternative payment option. Our apologies for inconveniences.

      Comment


      • #4
        Interesting as while we used it while on free offers it worked.

        Comment


        • #5
          I would understand if daopay doesn't work for me on gtarcade also, but on gtarcade i can recharge on r2games I can't.

          Comment


          • #6
            And yes daopay was working perfect when we had it in free offers..

            Comment


            • #7
              Click image for larger version

Name:	recharge.jpg
Views:	1
Size:	52.1 KB
ID:	1714091


              This is what i get on every mobile recharge there is

              Comment


              • #8
                Originally posted by namigusa View Post
                [ATTACH=CONFIG]140765[/ATTACH]


                This is what i get on every mobile recharge there is
                Hello,
                We are very sorry to hear that you experienced the issue when using Xsolla.
                As for mobile payments, when you enter your mobile number, our system has checked for any available pricepoints for your mobile operator and the product that you chose. Unfortunately there were no pricepoints found for you. In this case we would recommend you to use an alternative payment option. We would recommend you to use Qvoucher as an alternative payment method. You may check on their official website https://www.qvoucher.rs/ where to buy it.
                We apologize for any inconveniences.

                Comment


                • #9
                  Originally posted by XsollaAgent View Post
                  Hello,
                  We are very sorry to hear that you experienced the issue when using Xsolla.
                  As for mobile payments, when you enter your mobile number, our system has checked for any available pricepoints for your mobile operator and the product that you chose. Unfortunately there were no pricepoints found for you. In this case we would recommend you to use an alternative payment option. We would recommend you to use Qvoucher as an alternative payment method. You may check on their official website https://www.qvoucher.rs/ where to buy it.
                  We apologize for any inconveniences.
                  As mentioned above it worked before. In case it doesnt work for specific countries remove them from list for that country. People dont need Xsola to use credit card.

                  Oh well anyway your loss. You should have solved it with R2 and operators.
                  Last edited by R25516865; 06-13-2015, 02:24 AM.

                  Comment


                  • #10
                    Originally posted by R25516865 View Post
                    As mentioned above it worked before. In case it doesnt work for specific countries remove them from list for that country. People dont need Xsola to use credit card.

                    Oh well anyway your loss. You should have solved it with R2 and operators.
                    Thank you for your update. We will re-direct the issue to our technical specialists to check it thoroughly, but as we mentioned above, unfortunately first of all it depends on the mobile operator and the chosen product. We may also recommend to try other mobile payment options such as Zong, Centili, Onebip, Boku, etc.
                    Our apologies for inconveniences.

                    Comment


                    • #11
                      Originally posted by XsollaAgent View Post
                      Thank you for your update. We will re-direct the issue to our technical specialists to check it thoroughly, but as we mentioned above, unfortunately first of all it depends on the mobile operator and the chosen product. We may also recommend to try other mobile payment options such as Zong, Centili, Onebip, Boku, etc.
                      Our apologies for inconveniences.
                      None of those available except Centili, and same issue.

                      Comment

                      Working...
                      X