Submitted a Ticket - Not getting help

[Rubedo]

players should not imitate mods thank you. Your post was deleted. I will ask a r2 to look into your issue R293783649. Stay patient
..

[R293783649]

Order still pending from a week ago. You can see I was able to purchase diamonds no issue on 9/10. How is this acceptable?!

[R293783649]

NOPE!!! No email with a summary of my ticket info. I received a response, but no ticket information. A week later, my paypal account has still been charged 45 dollars, and no diamonds. Of course the Tycoon event ended a week ago, so now i'm just out money and my chance at rewards. You guys wonder why server's are dying. This is the reason!!!!!! This is my old ticket number from the first time I reported the issue. 430310.

[AE86]

[ATTACH=CONFIG]151255[/ATTACH]


Gotta love when you submitt a ticket with this company. Look at the screen shot provided. They dont even give you a ticket number....they say your case # is...and the idiots dont even provide you one.

You should receive an email with a full summary of your ticket info in the email that is bounded to your account.

That's the old ticket page. Tickets don't go through there anymore. Try the Support link on the home page. You won't get a ticket number there either, but I haven't had problems getting replies sent to my email.

[R293783649]

Gotta love when you submitt a ticket with this company. Look at the screen shot provided. They dont even give you a ticket number....they say your case # is...and the idiots dont even provide you one.

[R293783649]

Really, nothing?! 40 bucks taken from my paypal, and no diamonds. And you dont even have the decency to respond?! No wonder this piece of **** game is dying! Enjoy your 40 bucks. I just reported you to the Better Business Bereau.