Monthly Card Broken

[IzzySpark]

Same here
IGN: Swarm
server 181 Firestone Keep
[ATTACH=CONFIG]153064[/ATTACH]

It's normal your days is finished , I never got this problem , It does 2 months I'm using that and no problem

[R265215769]

Same problem on my account. Recharge but cant activate or collect.

server: ua46
ign: Helenia

[Gurothos]

I have received a feedback regarding the issue: "Please feel free to contact us if you still unable to activate it within 48 hours.". Also, now the card does not give error code and is gray and says "unactivated".

However, if they think I will pay again for something I already did they are mistaken! Will just stop paying on anything and probably give up the game soon...

The card does not add time to the current one that you have active.
Need to wait to expire, and then activate it.

[Mnooiak]

I have received a feedback regarding the issue: "Please feel free to contact us if you still unable to activate it within 48 hours.". Also, now the card does not give error code and is gray and says "unactivated".

However, if they think I will pay again for something I already did they are mistaken! Will just stop paying on anything and probably give up the game soon...

[Rubedo]

The issue was reported. Stay patient

[mohit237]

They will only fix things where money is concerned so i guess that monthly card will be fixed soon

[Miz18]

Same here Swarmy..the new ticket system is ****. They say they need to send to my email but never do. However, Gurothos said he reported it...but the devs are on weekend as usual so don't expect a fix until sometime Monday at the earliest.

[Swarmy]

No idea of the ticket number, since i never receive a reply from support.....NEVER have received ticket number with new ticket system

[Gurothos]

Not only no response from support, no acknowledgment email either. I have yet to receive any response from support since the new ticket system was installed .

May I get the ticket number?

[Swarmy]

Not only no response from support, no acknowledgment email either. I have yet to receive any response from support since the new ticket system was installed .

[ioncelrau]

Same on my acount. ioana, s39 same pictures as seen before. filed a tiket no responce. look how i pay check history u muck me? u like only get the cash and then no suport ?

[Swarmy]

Same here
IGN: Swarm
server 181 Firestone Keep

[Gurothos]

Reported.~

[Miz18]

ss of error

[Miz18]

Forum mod? Reporting this?