Announcement

Collapse
No announcement yet.

NO REWARDS, Consume, Regain, Diamonds - X server TYCOON

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • NO REWARDS, Consume, Regain, Diamonds - X server TYCOON

    Sent ticket to your ticket system, here is only for further evidence of pictures for you to refer and follow up..
    Ticket Reference no. : Will REWRITE once i get the number and reply from you.

    Platform: R2 Games
    IGN: Erica
    Server: S2- Sylvia's Copse

    ISSUE: CROSS SERVER TYCOON in conjunction with other hot events return of rewards

    Click image for larger version

Name:	BEFORE consume cross server tycoon.png
Views:	1
Size:	973.7 KB
ID:	1778153Click image for larger version

Name:	Cross server tycoon AFTER consuming.png
Views:	1
Size:	962.0 KB
ID:	1778154Click image for larger version

Name:	No count consuming cross server tycoon.png
Views:	1
Size:	900.1 KB
ID:	1778155Click image for larger version

Name:	Omnipotence diamonds not counted.png
Views:	1
Size:	874.5 KB
ID:	1778156Click image for larger version

Name:	Spending Bonus not counted.png
Views:	1
Size:	515.8 KB
ID:	1778157


    * Last update of this post: 03:15 server time dated 8 November 2015 of S2-Sylvia Copse.

  • Gurothos
    replied
    Everything that the devs sent they do it via mail, so will come as a mail ( if it was not attached to the mail you received that message, will come a separate one ).

    Leave a comment:


  • Eleanory
    replied
    Gurothos still here? I want to make some clarifications. Please respond to me, thank you. Here is the statement from dev.
    "This is the compensation for your issue, and we have ____________________ . Please check your package in game, sorry for your waiting. LoA Team"

    *Ignore the empties, nothing important. Does the word above "package in game" refers to - Collect Pack or attachments file to me?

    Leave a comment:


  • Eleanory
    replied
    Got reply, done. Thank you Gurothos.

    Leave a comment:


  • Eleanory
    replied
    Gurothos, , you can start poke them starting tomorrow after reset . Past the time i sent ticket

    Can i possibly know the reasons why is alliance chat and gauntlet bug fix way faster than we who lodged issues weeks ago on other aspects of bugs?

    "Tell them NOT to SLACK, work is work no matter how difficult the problem is, TRY HARDER"

    Leave a comment:


  • Gurothos
    replied
    Originally posted by Eleanory View Post
    I have yet to receive any contact from ticket system on my case ticket number. Have you reported mine?
    The problem was reported, yes.
    If you filled a ticket need to wait for a reply ( keep checking mail ), if after 24h/48h you did not receive any mail-back from our Staff, will poke them to investigate it.

    Leave a comment:


  • Eleanory
    replied
    I have yet to receive any contact from ticket system on my case ticket number. Have you reported mine?

    Leave a comment:


  • Gurothos
    replied
    As I said, please submit a ticket.
    The issue was reported like this, but with a ticket can be more helpfull.
    Now, I'm waiting for a reply to know if it was fixed or not.

    Leave a comment:


  • R246089633
    replied
    Originally posted by Gurothos View Post
    Like this will take even more then.
    With ticket you can have hope that it will really get fixed BECAUSE it's during tycoon, and because we push them to do it BECAUSE it's in tycoon time.
    Yeah, just like it was fixed with Crazy Halloween event right? right?
    And hot event (Omnipotence) still doesnt work(when consuming/recharging dias)

    Leave a comment:


  • Gurothos
    replied
    Originally posted by R246089633 View Post
    It doesnt matter even if i post a ticket, there wont be any fixes till the cs tycoon is over, AND EVEN after it there wont be any fix
    Like this will take even more then.
    With ticket you can have hope that it will really get fixed BECAUSE it's during tycoon, and because we push them to do it BECAUSE it's in tycoon time.

    Leave a comment:


  • R246089633
    replied
    It doesnt matter even if i post a ticket, there wont be any fixes till the cs tycoon is over, AND EVEN after it there wont be any fix

    Leave a comment:


  • Gurothos
    replied
    Will report it.
    Works all good for me, maybe just few servers/players are affected.
    Also, please submit a ticket and leave the ticket number here so I can report it.
    Last edited by Gurothos; 11-08-2015, 07:24 AM.

    Leave a comment:


  • R246089633
    replied
    Same here, wasted over 6k Bless stones and got nothing

    S2- Sylvia's Copse
    Jero3x

    Leave a comment:

Working...
X