Wheel Bonus Hot event bugged

[R256709805]

http://imgur.com/imnJ0gF

You can clearly see that i'm at 640 points but i cant collect the 400 & 600 point rewards in the hot event called 'Wheel Bonus 1'

p.s i'm not the only one suffering from this, the person in second (The_Wife) and possibly others are too

Pandora
Crystalwood (S268)

[R236729474]

some here cant take rewards 400 and 600..

[R293783649]

yup, several people have notified them. Provided screenshots, submitted tickets, they don't care. F**king piece of sh**t game