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Mothers Day.....

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  • Mothers Day.....

    Hello...
    I spent all my roses when Mother's Day Event was up by accident on Wednesday
    I had over 4000 blue roses, maybe 350 yellow ones and about 180 Rainbow....
    I can't recall the exact numbers, but I had all 3 levels already lit up
    Is there a chance to get those back or did I lose them because the wrong event got started???

    Thanks

    Whisper
    S295 Whispering Woods
    Last edited by whisperwing0305; 06-22-2017, 07:30 PM.

  • #2
    Good morning . Please address your issue to support here http://www.r2games.com/support/?ac=ticket&ticket_type=7. Include also ss if you have them and all required data (ign/char's name, character, description of the issue you faced). Thanks for reporting this and for your patience and please let me know if your issue is solved after.
    REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

    Comment


    • #3

      Hello Sidhe,
      I still didn't get any response. I re-submitted the ticket a few days ago and haven't heard a word back so far......

      Comment


      • #4
        Good morning . I have reforwarded your issue. Thank you for being that patient about this. Please let me know if it is being solved after.
        REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

        Comment


        • #5
          Hello,
          No it's not solved..nobody got back to me so far :-(

          Comment


          • #6
            Hello . Your ticket should have been already answered by now, please check your mail box. For the roses loss, compensation also may be issued for you within 2 days from now on, so please check your in-game mail box as well. Thank you for your patience and let me know if this is solved after.
            REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

            Comment


            • #7
              Hello Sidhe,
              I never got the email but I DID get the roses back!!!! I am one happy camper!!! :-)
              To be honest, I already gave up on it getting straighten out..
              So thanks a lot for all your help!!!! You're awesome

              Comment

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