is this a bug?

[R210496643]

i want to click collect to collect a online bonus, but i says next batch of online pack is still cooling down.
IGN: WenZhong
Server: UB46
Platform: R2Games

[Sidhe]

Hi there. Agree with what you say there Archangel but as long as there's a way to avoid it and it doesn't really take for too much to apply it and as long as one is also aware it is just "sort of a bug" , until it is sorted out or solved, waiting for that 0;00 to be reached is the solution .

[Archangel50982]

Its kind of a bug but there is sure way to avoid it 100% of the time. Just be patient and wait for your "BONUS ONLINE" timer to reach 0:00 before you do anything with the "DAILY LOOT" icon upon logging in. Like Sidhe said its most likely server response being slow

***Edit: Misspelled "DAILY LOOT" ***

[Sidhe]

Hello. No, it is not a bug, it's more due to slowness/lag in server's response. Waiting there for some seconds or simply refreshing the page will solve the problem. Nevertheless, I will draw support's attention upon this and forward it once again. Thank you, Wen.