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Tycoon bug 21.01.2018

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  • 89gronko
    started a topic Tycoon bug 21.01.2018

    Tycoon bug 21.01.2018

    I have a problem with tycoon! i bought resourses for Super Wheel Vouchers but i didnt get my points in tycoon. Please do something:

    ING Hinata
    Server: S289-Ravenswood


  • Sidhe
    replied
    Hello. Please do submit a ticket to support team, here https://www.r2games.com/support/?ac=...&ticket_type=7. Fill in with all requested data, give details about the problem you're facing and, please, attach screenshots of the tycoon points and of the spent resources (I know it is found as annoying by many but screenshots are a "must", also, for checking, for a proper report and for forwarding the issue, as well). Thank you.

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  • R247136377
    replied
    my points in tycoon dont move from 495 445 and i spend on gem and some dia and dont move i restart and same



    damir
    UC9 server

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  • Sidhe
    replied
    Good morning. Issue has been reported.
    EDIT: I will suggest you to submit a ticket to support team, here: https://www.r2games.com/support/?ac=...;ticket_type=7. Fill in with requested data (IGN/character name, server name and number), give a detailed description of what happened (issue, time of occurrence, event you were doing, points in tycoon, resources you got, diamonds you spent if that is the case, etc) and provide and attach screenshots. I would also suggest you to not use diamonds with tycoon, to buy resources I mean, least until your problem and tycoon points issue is solved, to prevent the waste of dias and points not being added . Thank you.
    Last edited by Sidhe; 01-21-2018, 03:21 AM.

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