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Auto Renewal Bugged, and Not Receiving VIP

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  • R259331605
    replied
    Your case # is 118328, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
    If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.

    still not receive VIP renewal n reward diamonds

    Leave a comment:


  • R259331605
    replied
    case # is 118328
    please help fix the problem

    Leave a comment:


  • Nimras186
    replied
    Posted a ticket on behalf of my GF: Your case # is 114652, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
    VIP not renewed when it should it happen every month since day one, last month she had to use the free VIP to cover for it and today she can't finish up due to CD and so on that came, she had VIP up until what 1 hour ago.

    Leave a comment:


  • incubus443
    replied
    case # 113285 still no action..i didn't receive my renewal reward..

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  • R245137061
    replied
    case # 112800 how long till i get my vip renew?

    Leave a comment:


  • R249616277
    replied
    #107737 this is my ticket number

    Leave a comment:


  • Manaco
    replied
    Originally posted by Manaco View Post
    Case 106382, help?
    Ty for speedy response. But I cannot cancel my auto renewal because my profile requires email verification and guess what? Your site isn't sending me verification emails

    Leave a comment:


  • Manaco
    replied
    Case 106382, help?

    Leave a comment:


  • deekster
    replied
    Silence
    S109

    Having issues with renewing. I have no VIP in game but when i go to renew it, I am being told that my VIP is still active.
    Case # 105902

    Click image for larger version

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    Last edited by deekster; 05-24-2014, 11:28 PM. Reason: Image

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  • Technno
    replied
    Your case # is 105114

    DONE
    Last edited by Technno; 05-23-2014, 01:21 PM.

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  • R223186030
    replied
    S2 Sylvia's Copse, IGN : Soov, renewed my VIP few days ago but didn't get diamonds in mail for renewal rewards.. can you please check what's going on? thx

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  • Carchadion
    replied
    Your case # is 98818, please write it down and keep it safe so that you can reference it again in the future.
    trouble whit vip renew

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  • R215900943
    replied
    Click image for larger version

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    i mean seriously getting annoyed with this **** now R2 my VIP6 ran out 2 days ago and still no auto renewal get ur act together no need for more poxy servers just sort out ur others for a few days stop thinking $$$$ and start think loyal people (not for much longer = no $$$$) 131G13055 VIP6 S127

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  • martin892
    replied
    cant buy vip ????

    http://prntscr.com/3go54q

    s20 tear

    Leave a comment:


  • maskedknight
    replied
    95157

    s4-Ouranos

    Leave a comment:

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