Auto Renewal Bugged, and Not Receiving VIP

[R259331605]

Your case # is 118328, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
If you have any additional comments regarding this issue, or information you want to add to help us solve your problem please follow the instructions in the e-mail you’ll be receiving any minute now.

still not receive VIP renewal n reward diamonds

[R259331605]

case # is 118328
please help fix the problem

[Nimras186]

Posted a ticket on behalf of my GF: Your case # is 114652, please write it down and keep it safe so that you can reference it again in the future if anything happens to this e-mail.
VIP not renewed when it should it happen every month since day one, last month she had to use the free VIP to cover for it and today she can't finish up due to CD and so on that came, she had VIP up until what 1 hour ago.

[incubus443]

case # 113285 still no action..i didn't receive my renewal reward..

[R245137061]

case # 112800 how long till i get my vip renew?

[R249616277]

#107737 this is my ticket number

[Manaco]

Case 106382, help?

Ty for speedy response. But I cannot cancel my auto renewal because my profile requires email verification and guess what? Your site isn't sending me verification emails

[Manaco]

Case 106382, help?

[deekster]

Silence
S109

Having issues with renewing. I have no VIP in game but when i go to renew it, I am being told that my VIP is still active.
Case # 105902

[Technno]

Your case # is 105114

DONE

[R223186030]

S2 Sylvia's Copse, IGN : Soov, renewed my VIP few days ago but didn't get diamonds in mail for renewal rewards.. can you please check what's going on? thx

[Carchadion]

Your case # is 98818, please write it down and keep it safe so that you can reference it again in the future.
trouble whit vip renew

[R215900943]

i mean seriously getting annoyed with this **** now R2 my VIP6 ran out 2 days ago and still no auto renewal get ur act together no need for more poxy servers just sort out ur others for a few days stop thinking $$$$ and start think loyal people (not for much longer = no $$$$) 131G13055 VIP6 S127

[martin892]

cant buy vip ????

http://prntscr.com/3go54q

s20 tear

[maskedknight]

95157

s4-Ouranos