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Guild Wars Rewards

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  • Guild Wars Rewards

    It appears that no one in my guild recieved their Guild Wars rewards. Server 49 Guild Nemesis.

    Server 49
    Dmin
    Last edited by xXDminXx; 01-18-2015, 09:18 AM.

  • #2
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    we finished 8th

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    • #3
      Yeap we got the same problem last week.
      PH_Legends S14

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      • #4
        Is this the right spot to post this or do I need to put it in bugs?

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        • #5
          It's ok, I'll move it to bugs. I can't get a response for you at the moment though. Do you know if any other guild got rewards?

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          • #6
            Yeah, I understand...it's the weekend.
            I have asked a few times in world chat if anyone else hasnt gotten theirs and have gotten no response. That's all I can tell you about that.

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            • #7
              Same problem on server 58

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              • #8
                I'll have this looked into as soon as possible.

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                • #9
                  Any news?
                  Dmin server 49

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                  • #10
                    From what i understand, if you don't have a screen shot, nobody is willing to help you. As if every single member of a guild is going to lie in attempts to double dip a reward!

                    Really, it is insulting! lol

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                    • #11
                      missing guild rewards in different guilds..... we need the names of the guilds, the servers and a list of the members that are in the guild, plus screenshots of the missing rewards, plus a screenshot showing the finishing position of the guild in the GSGW.

                      we can either tie up staff members again for a 2-3 day manual log search ( this happened with the missing guild contribution claims that tied up staff for 4 days for something we found no record of ) or the players can provide more details which means a lot less work for the staff and a chance to get the issue resolved faster

                      YES we have banned players for falsifying claims of compensation and lying in order to get compensation that they were not entitled to.

                      The staff have to provide names, servers and screenshots when we mute and ban players... and the same rule is in effect for bug reports http://forum.r2games.com/showthread....on-Shadowbound
                      Dragon Pals and Shadowbound Mod and Basic tech support

                      R2 Serrin, My partner and fiancee, RIP 1971-2015
                      Cha bhi fios aire math an tobair gus an trÃ*igh e.

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                      • #12
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                        Nemesis Server 49

                        Ive posted above a screenshot of our finishing position.
                        Tell me how to get a screenshot of our missing rewards and I will get it.
                        Plus a screenshot of anything else you need.

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                        • #13
                          thanks, we have been able to confirm that the rewards mails were never sent by the system, we will be looking into the issue tomorrow and how to fix it
                          Dragon Pals and Shadowbound Mod and Basic tech support

                          R2 Serrin, My partner and fiancee, RIP 1971-2015
                          Cha bhi fios aire math an tobair gus an trÃ*igh e.

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                          • #14
                            Thank You Kit.

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                            • #15
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                              Again, no rewards. That's 2 weeks in a row. Will this be fixed any time soon and will we be compensated?

                              Server 49 Nemesis

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