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First-day missing check in rewards

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  • serenity
    server 26
    utc-06:00
    mini clientClick image for larger version

Name:	Capture.PNG
Views:	1
Size:	879.8 KB
ID:	1719471
    sent ticket

    Comment


    • s27 darkwood temple. PhiLong ,mini clientClick image for larger version

Name:	check-in2.jpg
Views:	1
Size:	614.3 KB
ID:	1719475

      Comment


      • I have to ask you to please send a ticket with that same information and screenshot.

        If you don't remember your character name or can't put in char name please use this: http://www.r2games.com/support/?ac=ticket&for=account

        For most of you though, please use the ticket link in my signature. (If you have sigs shut off please use this link: http://www.r2games.com/support/?ac=ticket&ticket_type=7)

        1. Once you reach the ticket page in any case choose shadowbound
        2. *this is where it differs* if you know your character name and have this issue, enter it please (if you don't remember it or can't enter it due to special symbols, please use the 2nd ticket form)
        -----From here on is where things are pretty much the same------
        3. Send it under the Event issues subcategory
        4. Subject: First Day Missing Check In Rewards
        5. Body: The info in these posts
        6. Upload that screenshot to the ticket
        7. Enter Captcha
        8. Send Ticket

        (NEW - for those who don't know how) - How to take a screenshot and post it to forum:

        1. Use print screen key on keyboard (should say prnt sc/prt scn or any arrangement of letters like that)
        2. Open up paint
        3. Paste screenshot in paint
        4. Save screenshot as a jpg file (as saving as png could cause difficulties with posting the pic on forum)
        5. Post screenshot in ticket using the uploader on the ticket form
        Last edited by StarrySky; 11-28-2015, 02:13 PM.
        Shadowbound Mod StarrySky


        Comment


        • character name: dak tabole

          server #: 109

          local time zone: central gmt

          login method: r2 website with facebook login


          first day login wont give

          Comment


          • Character: JorielWalker
            Server: s20
            Local Time Zone: Pacific Time
            Login Method: Google Chrome
            Missing Reward: First Day Check In counted towards Consecutive Check In Rewards

            Click image for larger version

Name:	Nov Check in.png
Views:	1
Size:	955.2 KB
ID:	1719569

            Comment


            • Character Name : Athena
              Server Number : S110
              Local time zone : (GMT -3)BrasÃ*lia
              Login method : Chrome browser
              Guild : DarkCarnival
              Id :R222232214
              Send ticket and my case is 455551

              Click image for larger version

Name:	missed123dayss.jpg
Views:	1
Size:	394.6 KB
ID:	1719613
              Last edited by R222232214; 12-07-2015, 12:31 PM.

              Comment


              • Character Name : Athena
                Server Number : S110
                Local time zone : (GMT -3)BrasÃ*lia
                Login method : Chrome browser
                Guild : DarkCarnival
                Id :R222232214
                Send ticket and my case is 455551

                Click image for larger version

Name:	missed123dayss.jpg
Views:	1
Size:	394.6 KB
ID:	1719613
                Last edited by R222232214; 12-07-2015, 12:31 PM.

                Comment


                • Character Name : LutherWilli
                  Server Number : S49
                  Local time zone : GMT - 5
                  Login method : Mini Client

                  Click image for larger version

Name:	Capture.GIF
Views:	1
Size:	731.3 KB
ID:	1719618
                  LW - Tower of Ulfang

                  Comment



                  • Character Name : BinhoBlack
                    Server Number : S14
                    Local time zone : GMT - 3
                    Login method : Mini Client

                    Click image for larger version

Name:	seo9GB6.jpg
Views:	2
Size:	262.1 KB
ID:	1719985


                    Character Name : BinhoBlack
                    Server Number : S85
                    Local time zone : GMT - 3
                    Login method : Mini Client
                    Click image for larger version

Name:	JJMDSfF.jpg
Views:	2
Size:	268.7 KB
ID:	1719986
                    Last edited by BinhoBlack; 12-02-2015, 04:09 PM.

                    Comment


                    • Character Name : Eldrin
                      Server Number : S106
                      Login Method : Chrome
                      Click image for larger version

Name:	Shadow.jpg
Views:	1
Size:	267.3 KB
ID:	1719624

                      Comment


                      • I have 2 chars on 2 servers with this problem.

                        Character Name : Kherham
                        Server Number : S105
                        Local time zone : European
                        Login method : Mini Client and Chrome Browser

                        Character Name : Kherham
                        Server Number : S108
                        Local time zone : European
                        Login method : Mini Client and Chrome browser

                        Comment


                        • Or better yet just give everyone the imp shards. when this happened last month everyone got the ghost shards in pm. Why bother doing all this when you already know that's its happening? all my servers has "missed" on the 1st collect, just like last month. S79, s80, s90, s67. Since this also happened last month obviously nothing is getting fixed. j/s

                          Comment


                          • Same as last month,just give everyone the shards,simple fix for a problem that seems to not be an easy fix for you all!!!

                            Comment


                            • ONCE AGAIN!

                              I have to ask you to please send a ticket with that same information and screenshot.

                              If you don't remember your character name or can't put in char name please use this: http://www.r2games.com/support/?ac=ticket&for=account

                              For most of you though, please use the ticket link in my signature. (If you have sigs shut off please use this link: http://www.r2games.com/support/?ac=ticket&ticket_type=7)

                              1. Once you reach the ticket page in any case choose shadowbound
                              2. *this is where it differs* if you know your character name and have this issue, enter it please (if you don't remember it or can't enter it due to special symbols, please use the 2nd ticket form)
                              -----From here on is where things are pretty much the same------
                              3. Send it under the Event issues subcategory
                              4. Subject: First Day Missing Check In Rewards
                              5. Body: The info in these posts
                              6. Upload that screenshot to the ticket
                              7. Enter Captcha
                              8. Send Ticket

                              (NEW - for those who don't know how) - How to take a screenshot and post it to forum:

                              1. Use print screen key on keyboard (should say prnt sc/prt scn or any arrangement of letters like that)
                              2. Open up paint
                              3. Paste screenshot in paint
                              4. Save screenshot as a jpg file (as saving as png could cause difficulties with posting the pic on forum)
                              5. Post screenshot in ticket using the uploader on the ticket form
                              Shadowbound Mod StarrySky


                              Comment


                              • So,instead of just giving everyone the shards as a simple fix,you are asking everyone to send screenshots and stuff and then have one or more R2 employees to wade through and fix,yup,real cost efficient there bud!!

                                Comment

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