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First recharge pack bugged.

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  • First recharge pack bugged.

    States 'Collect' for numerous people, even though we've collected a pack prior to the new deals. Has been like this since day 2.
    Update: I've cleared cache and history, and it's still there. Just to rule that out.
    Click image for larger version

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    Attached Files
    Last edited by Daevian; 07-21-2014, 12:58 AM.

  • #2
    I'm having the same problem.. IGN Liberti s1

    Click image for larger version

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    Play too many games.. a few know me as Liberti, others know me as Squishy... lets stick with that

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    • #3
      IF it is a first recharge on a character and not a first recharge of the day, try claiming it from the New Server event on the left side of the screen
      Dragon Pals and Shadowbound Mod and Basic tech support

      R2 Serrin, My partner and fiancee, RIP 1971-2015
      Cha bhi fios aire math an tobair gus an trÃ*igh e.

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      • #4
        For me, it's the first recharge for the day. Every other day has been a different pack (yesterday I remember was mount shards which I missed), and we've been able to claim. This is the first day it hasn't worked. I've tried refreshing, then relogging (both times clearing cache), and still not able to claim

        UPDATE:

        I clicked the word 'Recharge' in the New Server button (to the left of the screen), and it worked. Just doesn't say 'Collect' like it has previously.

        Hopefully others can see the 'fix'.
        Last edited by R22891362; 07-21-2014, 02:32 AM. Reason: updated
        Play too many games.. a few know me as Liberti, others know me as Squishy... lets stick with that

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        • #5
          thanks for posting that
          Dragon Pals and Shadowbound Mod and Basic tech support

          R2 Serrin, My partner and fiancee, RIP 1971-2015
          Cha bhi fios aire math an tobair gus an trÃ*igh e.

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          • #6
            Clicking Recharge, on either one, says I'm not eligible for the pack.

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            • #7
              Filed a ticket as well Kit
              Do you want the ticket number?
              Regards
              Caramon S1
              Proud leader of the Dragons

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              • #8
                why i cant collect my gift pack after i recharcge today it was a bug or not i have same problem with Daevian
                harvey her S1 server
                Last edited by R211351163; 07-21-2014, 10:01 AM.

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                • #9
                  I'm having the same problem. All the previous packs were opened just fine, this is the first time it's not working.

                  Character name is Mickin

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                  • #10
                    Sounding like a GM or Vet now, but clearing the cache and reloading the game worked.
                    It says recharge, if you press recharge you will get the package.

                    But I guess it is a bug, so the devs should fix it asap

                    Regards
                    Caramon S1
                    Proud leader of the Dragons

                    Comment


                    • #11
                      Update (I'm post #9/Mickin) was able to claim it, didn't try anything too special. I wonder if it was fixed server side?

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                      • #12
                        First recharge packs are ONLY for the FIRST recharge on a character, not any other recharge..... they can be collected from the new server icon on the left of the screen, it will say recharge but click on it anyway to collect the FIRST recharge rewards
                        Dragon Pals and Shadowbound Mod and Basic tech support

                        R2 Serrin, My partner and fiancee, RIP 1971-2015
                        Cha bhi fios aire math an tobair gus an trÃ*igh e.

                        Comment


                        • #13
                          That's what I thought as well. People in game were saying they've been collecting First Recharge packs since the server start, which a lot of people found odd.
                          The confusion may have been a mix up between people saying what was supposed to happen, and a lack of clarification up until this point. That's initially what I was telling people in game until a group stated they've continued to claim them.

                          Ah well. Now that the first event is over, my issue is fixed.

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