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VIP troubles, please help

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  • VIP troubles, please help

    So i ordered VIP, and its not activating for my char. I thought it didn't go through but when i go to re-do it all, it says there is VIP still active on my char and i can not redeem at this time. So.. how do i activate it?

    thanks ahead of time for any help.

  • #2
    you were banned by playspan ..talk with them or buy a ultimate game card : http://www.offgamers.com/ultimate-game-card

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    • #3
      but i can still buy Balans, so i don't think i was banned :/

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      • #4
        File a ticket for R2games : http://tickets.r2games.com
        You can also try contacting playspan directly: http://ultimatepay.custhelp.com/app/...m/redirect/ask

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        • #5
          Originally posted by RavageRose View Post
          So i ordered VIP, and its not activating for my char. I thought it didn't go through but when i go to re-do it all, it says there is VIP still active on my char and i can not redeem at this time. So.. how do i activate it?

          thanks ahead of time for any help.
          I had to deal with the same issue myself on a couple of accounts....... if you can use a alternative payment once like a ultimate game card, then you should be able to go back to using your normal vip subscription method.......
          Dragon Pals and Shadowbound Mod and Basic tech support

          R2 Serrin, My partner and fiancee, RIP 1971-2015
          Cha bhi fios aire math an tobair gus an trÃ*igh e.

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