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help..

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  • help..

    its been two days since i recharged and it is still pending haven't received my balens yet please help they took the money out my account but haven't gotten my balens..

  • #2
    Does it show in the account purchase history as pending or cancelled or show at all ? Have you put in a ticket?

    This is what button you are looking for in support page on your acct,
    Click image for larger version  Name:	orderhistory.jpg Views:	1 Size:	27.2 KB ID:	1978263
    Last edited by GM_Equinox; 02-07-2019, 07:45 PM.
    Happiness is when what you think, what you say, and what you do are in harmony ~ Ghandi

    To report bugs visit here ... Bug Reports

    Any support questions ... Support

    Any videos/screenshots please follow http://www.r2games.com/support/?ac=issue&id=93

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    • #3
      ya it is still pending but its been three days and i have put in two tickets

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      • #4
        now im going to miss all the recharge events that i paided three days ago for.

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        • #5
          How was the recharge.. paypal? Can you show us a screenshot of your recharge history showing pending in a PM showing the whole first page. It is Chinese New Year so tickets take alot longer to be answered.

          Also in PM can you give me your server number and in-game name
          Happiness is when what you think, what you say, and what you do are in harmony ~ Ghandi

          To report bugs visit here ... Bug Reports

          Any support questions ... Support

          Any videos/screenshots please follow http://www.r2games.com/support/?ac=issue&id=93

          Comment

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