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Gamerock players are left behind

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  • Gamerock players are left behind

    The dragon awaken exclusive event is really nice but it seems not so nice for the Gamerock players.
    It seems that the payment records from Kabam/Wonderhil and Gamerocks are not or not easy to obtain and because of this, Gamerock players are left in the cold.
    It is already harsh enough that Wartune is offline and now Gamerock players who want to use the opportunity to start Dragon Awaken is getting nothing or not everything is making it even worse. It is double sorrow.
    We got unasked forced to move from Kabam to Wonderhil, later on from Wonderhil to Gamerocks. Last year we were forced to go from Gamerocks to R2. R2 wanted us, so now they should take care of us Kabam/Wonderhil/Gamerock players in 100%. It is easy to look at the VIP points to see how much the players have recharged. It can't be that difficult.
    Sad detail is that the tickets for this exclusive event when smoothly until the point that players start to complain about the missing ambers. Nobody I know has so far received a reply back.
    It is stab in the back twice.

  • #2
    I'll find out what's going on with this on Monday. Can you give me some character names for them to check?
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

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    • #3
      Nope no reply (weekend) but i have recharged on this and have got the extra Amber bonus. i have received 1300 Amber for nothing and I play on Gamerocks

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      • #4
        MemoryLane The forum doesn't allow me to send you a private message with the details

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        • #5
          So how can I give details?

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          • #6
            i recharged 500 then 2000 and bonus was 1300 extra and i am gamrerocks

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            • #7
              MemoryLane How can I private give you the details?

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              • #8
                I got the message, Thaleia. Thank you.
                New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                Received a random forum error? Refresh the page first, sometimes the error message is the error.

                Some inboxes are broken, including mine. Please don't send me private messages at this time.

                Rules of the Forum are found here.

                R2Games Ticket System for browser games: https://www.r2games.com/support

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                • #9
                  [Quote removed]

                  Thanks Memory!
                  Last edited by Thaleia38; 10-11-2020, 11:01 AM.

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                  • #10
                    MemoryLane Above is a risk. When R2 is not going to look at the VIP points for Gamerock players, they might fall into the trap to move their accounts to 7 road. What have Gamerock players to lose if R2 is not going back on Kabam/Wonderhil/Gamerock recharges (or looking at the VIP points). Nothing

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                    • #11
                      Still no reply from the about the ambers. Only got a fluffy answer from Chip.

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                      • #12
                        I've forwarded the question, but am waiting for a response.
                        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                        Received a random forum error? Refresh the page first, sometimes the error message is the error.

                        Some inboxes are broken, including mine. Please don't send me private messages at this time.

                        Rules of the Forum are found here.

                        R2Games Ticket System for browser games: https://www.r2games.com/support

                        Comment


                        • #13
                          We both know that R2 doesn't like to bring bad news, they prefer to ignore you in the hope you give up. Chinese culture. If you can't say yes, you stay silent.

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                          • #14
                            wartunes has an offical group page on facebook, check it out..associated with games holywood and r2 from what I can see
                            Live long and prosper.

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                            • #15
                              R2 is currently working on a solution to the issue of Gamerocks recharge history not being accurately reflected in these events.
                              New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                              Received a random forum error? Refresh the page first, sometimes the error message is the error.

                              Some inboxes are broken, including mine. Please don't send me private messages at this time.

                              Rules of the Forum are found here.

                              R2Games Ticket System for browser games: https://www.r2games.com/support

                              Comment

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