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Ticket closure procedure

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  • CrizzyB
    started a topic Ticket closure procedure

    Ticket closure procedure

    I just read from a moderator that the current procedure is that the system closes unanswered tickets after 2 weeks and it is the players responsibility to reply/open it again.
    So here's my suggestion:

    If a ticket hasn't been addressed or answered for two weeks, the system should MAKE IT A PRIORITY, NOT CLOSE IT!

  • liquid_oxygen
    replied
    I will pass it along, though I don´t know if it will make a difference.

    Leave a comment:

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