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violations and refunds

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  • ercoless
    started a topic violations and refunds

    violations and refunds

    As I imagine you already know what happened to astaroth-br-br 320000 and 230000 sansone but also summarize in a few words a night between 3.00 and 5.00 am a genius (hacker) came in and emptied the stores sold the equipment used Balens melted the stars, sacrificed sylph (2 orange and purple to all other 3/4 stars) made ​​divorce a short, incredible damage, immediately wrote to R2 which have reserved a few days for check-ups, now Samson has received material you do not even need one to level 40 in order to continue (some bud, some clothes, a pair of wings) but the equipment lvl 80 legendary nothing, nothing of the sylph, and it would be simple enough to do bakup, and in this way they think that continue to play by buying back all? I think not, then I wonder would it be better to do that bakup contnuano to play and spend to go forward rather than lose 2 players who have spent so much and? and consequently lose other players like me who do not feel protected and they stop spending, all of this could happen to anyone of us, I challenge them to think that those who find themselves with nothing and you just restiuscono those who continue to play, you would do it ? mah ...... at this point I do not know if it's worse than the hackers that has devastated the account or R2 which is not trivial and does not protect the players that spend. Maryy S63
    Eternity

  • Reylinna
    replied
    The way they give stuff back has always seemed confusing. Seen people get everything back, nothing back, most seems to be in the middle. Fairly big casher on a server got everything but sylphs back... they never have played again. Char was completely behind having to start the sylph came over again.

    Sorry you lost your stuff, I hope you get it back. Always sucks to see the hackers win.

    Leave a comment:


  • Xeptone
    replied
    u spend 450 k balen in 2 months

    claps hands

    well done

    Leave a comment:


  • Fherlayt
    replied
    I hope you get back everything. So far, in ANY game I played, in such cases a rollback was always possible (regardless of whose fault it was). In the other game I play, Doomlord, players don't spend that amount of moneys and still if some1 gets hacked, they can restore everything in 1 day.

    I'm sure if you have enough patience, they will do it for you too. Problem is, if it takes week, it's a big loss already. One of my friend has his record damaged (it was some database error) and he couldn't log in, took them one week to resolve it, no compensation.

    Btw, they indeed do not make difference between heavy cashers and light cashers (or even free players) in customer service. People who paid 5-10k uSD often still have to wait weeks for ticket

    Leave a comment:


  • R2sucksbad
    replied
    he shouldn't have given his login to anyone. it's against the tos. Fact is, he made a mistake and so did one of his sloppy friends.

    Leave a comment:


  • MUCA_MACA
    replied
    Originally posted by Pickapath View Post
    Lets just say from my 25 + years of gaming that...you dont have online friends..you think you know these people cos you talk on FB and inworld at WT etc...you dont know them..all you know is what they want you to know. YOUR A FOOL IF YOU SHARE WITH ANYONE YOUR INFO ETC ON THE NET.
    YOU wrong. Those ppl he knows in RL and long ime of playing different games.. BTW ASta has informatics school so not say stupid tings guys. AND all this have no real profit if he get hacked cuz tnx to him they grow faster!

    Leave a comment:


  • Astaroth.76
    replied
    yep on the last 2 months I buyed 450k balens (just checked on oreder history) + vip this make 4500 $ in 2 months they really think that I'll buy again balens if they don't gimme back my stuff (since to them it cost nothing).......

    Leave a comment:


  • daunapu
    replied
    Originally posted by R24920011 View Post
    could it be that r2 them selfs are deleting character gear and stuff so they can get more cash from u. and its really not a hacker at all. its kind funny that they cannt get same gear back at all. and make you guys start over just so u spend more of your money to get back what u lose in the firest place. I no that when I quit the game about a year ago they wouldn't stop charging make account intill a half year later after I had to close it to stop there charges
    You think someone will keep pouring money after such treatment? Restore everything and they will spend same as before, A LOT, neglect the issue and goodbye to one of their best customers.

    Leave a comment:


  • R24920011
    replied
    could it be that r2 them selfs are deleting character gear and stuff so they can get more cash from u. and its really not a hacker at all. its kind funny that they cannt get same gear back at all. and make you guys start over just so u spend more of your money to get back what u lose in the firest place. I no that when I quit the game about a year ago they wouldn't stop charging make account intill a half year later after I had to close it to stop there charges

    Leave a comment:


  • bokmech
    replied
    pickapath i think you dont understand english good mate astar say this friends from real life not from net

    Leave a comment:


  • Pickapath
    replied
    Lets just say from my 25 + years of gaming that...you dont have online friends..you think you know these people cos you talk on FB and inworld at WT etc...you dont know them..all you know is what they want you to know. YOUR A FOOL IF YOU SHARE WITH ANYONE YOUR INFO ETC ON THE NET.

    Leave a comment:


  • Brutal_Hobo
    replied
    Originally posted by IcarS69 View Post
    Remember when R2 messed up and rolled back the oceanic server to the day before? They could do something like this on just your server? But I guess because their ticket system is pretty much let me read the ticket do nothing and still get my in game items this happened a few days ago and to much can be lost by others.

    wasnt just oceanic
    US west as well even though thats the timezone furthest behind everyone?
    they still made that mistake

    "r2 elves" are a bunch of trolls anyway
    guildie had his event items just disappear
    they said they cant do anything
    he kept pestering, a day after the event finished they were like
    "you were right they did go missing" and returned his event tokens

    Leave a comment:


  • IcarS69
    replied
    Remember when R2 messed up and rolled back the oceanic server to the day before? They could do something like this on just your server? But I guess because their ticket system is pretty much let me read the ticket do nothing and still get my in game items this happened a few days ago and to much can be lost by others.

    Leave a comment:


  • papashai
    replied
    violated tos
    end of warranty

    bad luck.. welcome to the internet

    Leave a comment:


  • Numbnuts
    replied
    Originally posted by Astaroth.76 View Post
    seems like u don't u know english I haven't shared my pwd with in game player but with real life friends that I know personally and are all damaged by what happened to me and all will stop playing if I don't come back to play

    so please don't make such accuse to people that u don't know they are not kid but grow up people that don't do such a thing
    so your real life friends play the game? wouldnt that make them ingame players???

    Leave a comment:

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