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Cant cancel vip!!!

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  • babyhong
    started a topic Cant cancel vip!!!

    Cant cancel vip!!!

    PLEASE GM HEAR ME

    I already stop playing this game 1 and a half month now, im a VIP before, i dont know that VIP payment is a recurring payment...I don't see any recurring explanation when im using CC payment option,
    I realized it when I forced to pay a month VIP just yesterday...now im forced to filling a ticket which can literally took a month to reply...BECAUSE YOU DON'T HAVE ANY VIP OPTION OUT!!!

    what game is this!! a scam!

    my username is babyhong
    and my character is carel on s40- if any GM see this message PLEASE MESSAGE ME ON MY EMAIL: EDOJB@HOTMAIL.COM
    I DONT WANT TO PAY ANOTHER 1 MONTH VIP JUST BECAUSE YOU LATE REPLYING MY TICKET

  • Hebihime
    replied
    Originally posted by Bigblete View Post
    When I bought VIP, I red somewhere, and it was CLEARLY stating that it was a recurring payment, and to cancel it, simply open a ticket providing your character name and server name. It's not a scam, but you should learn to read stuff before signing up a bit more carefully. The ticket response are rather fast, especially for VIP issues, most players get an answer same day. A bit of patience prevails there.
    show me where and gimme printscreen.

    Leave a comment:


  • Ozz3605
    replied
    I've had 2 server with v.i.p I wanted one cancelled.....Just write a letter using the Submit a ticket....and within 24hrs it will be deleted..ive had a good experience with them and it was fast ..so instead of saying SCAM on a forum..read up and do the right thing ....

    Leave a comment:


  • LadyScar
    replied
    If you use paypal then you can cancel it via future payment options.

    Leave a comment:


  • manny8505749
    replied
    Originally posted by babyhong View Post
    PLEASE GM HEAR ME

    I already stop playing this game 1 and a half month now, im a VIP before, i dont know that VIP payment is a recurring payment...I don't see any recurring explanation when im using CC payment option,
    I realized it when I forced to pay a month VIP just yesterday...now im forced to filling a ticket which can literally took a month to reply...BECAUSE YOU DON'T HAVE ANY VIP OPTION OUT!!!

    what game is this!! a scam!

    my username is babyhong
    and my character is carel on s40- if any GM see this message PLEASE MESSAGE ME ON MY EMAIL: EDOJB@HOTMAIL.COM
    I DONT WANT TO PAY ANOTHER 1 MONTH VIP JUST BECAUSE YOU LATE REPLYING MY TICKET
    HaHa sucker

    Leave a comment:


  • GrandDuke
    replied
    well, go to your bank account and cancel the automatic payment.

    Leave a comment:


  • -WolferS-
    replied
    yea
    solution for this problem is just patience

    Leave a comment:


  • Bigblete
    replied
    When I bought VIP, I red somewhere, and it was CLEARLY stating that it was a recurring payment, and to cancel it, simply open a ticket providing your character name and server name. It's not a scam, but you should learn to read stuff before signing up a bit more carefully. The ticket response are rather fast, especially for VIP issues, most players get an answer same day. A bit of patience prevails there.

    Leave a comment:


  • MemoryLane
    replied
    It usually takes a few hours to respond to such tickets. Make sure you received the reply from the ticket system to your inbox so that you can reply to them when they ask you for more information.

    Leave a comment:


  • babyhong
    replied
    Cant cancel vip!!!

    PLEASE GM HEAR ME

    I already stop playing this game 1 and a half month now, im a VIP before, i dont know that VIP payment is a recurring payment...I don't see any recurring explanation when im using CC payment option,
    I realized it when I forced to pay a month VIP just yesterday...now im forced to filling a ticket which can literally took a month to reply...BECAUSE YOU DON'T HAVE ANY VIP OPTION OUT!!!

    what game is this!! a scam!

    my username is babyhong
    and my character is carel on s40- if any GM see this message PLEASE MESSAGE ME ON MY EMAIL: EDOJB@HOTMAIL.COM
    I DONT WANT TO PAY ANOTHER 1 MONTH VIP JUST BECAUSE YOU LATE REPLYING MY TICKET

    Leave a comment:


  • babyhong
    replied
    Cant cancel vip!!!

    PLEASE GM HEAR ME

    I already stop playing this game 1 and a half month now, im a VIP before, i dont know that VIP payment is a recurring payment...I don't see any recurring explanation when im using CC payment option,
    I realized it when I forced to pay a month VIP just yesterday...now im forced to filling a ticket which can literally took a month to reply...BECAUSE YOU DON'T HAVE ANY VIP OPTION OUT!!!

    what game is this!! a scam!

    my username is babyhong
    and my character is carel on s40- if any GM see this message PLEASE MESSAGE ME ON MY EMAIL: EDOJB@HOTMAIL.COM
    I DONT WANT TO PAY ANOTHER 1 MONTH VIP JUST BECAUSE YOU LATE REPLYING MY TICKET

    Leave a comment:

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