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For recent R2 login issues, please log in through the website starting with "https": https://www.r2games.com. In addition, the bookmark of the saved URL may still contain the word "http", please change it to "https". If this does not work for you, please clear the cache and cookies to complete the most recent update, or try again with another browser. Thank you.
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Can't find my character

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  • Can't find my character

    I used to play wartune on s572. Now I open it and was told to create a new hero. what's wrong this my character? Was my character deleted?

  • #2
    Did you try selecting your server? Click server In the top right corner and then s572

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    • #3
      What are you using to log in? If you are using mini client, you can't type in your server number, you have to search for it and select it. If you type in your server, it will bring you to a totally different server and ask you to create a new toon.

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      • #4
        I clicked already and I need to create new character. what should i do?

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        • #5
          I use Firefox.

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          • #6
            If you're sure you're on the same account you used to create your character, and that you logged in the same way you did when you created your character, please create a character, and then use that to send in a ticket to www.r2games.com/support. In your ticket, include the character name, server, and any other account information you are positive about, as well as a screenshot of a receipt from a recent purchase if you made one (this just helps speed the verification process up, don't worry if you never made a purchase) and start with asking for help with figuring out which account you should be logging into.
            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

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            • #7
              It has been six months ago so I forgot my old character's name. What should I do?

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              • #8
                You still submit a ticket with everything you do remember, and see if support can assist you.
                Received a random forum error? Refresh the page first, sometimes the error message is the error.

                Some inboxes are broken, including mine. Please don't send me private messages at this time.

                Rules of the Forum are found here.

                R2Games Ticket System for browser games: https://www.r2games.com/support

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