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Probably a stupid question (titan and knighthood related)

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  • Probably a stupid question (titan and knighthood related)

    I got the time titan though the exchange amd used it by mistake.

    I am not knighted...

    So my question is this...

    Did i lose the titan or will it show up once i am knighted????

    If any one knows please let me know as this would be a pain to retain again later

  • R238423534
    replied
    Originally posted by Arlad View Post
    nice, i hope they keep the good customer support like this.
    Me too, they should review my old support case & give back the things lost to a mail glitch.
    Clicking a Titan Seal Card is considered user mistake but they still compensate it.
    I'm not sure why my mails were gone for no reason.
    They first told me the mails had been grabbed and deleted by me, which was not true.
    After I reviewed the screenshot of their log file, which proved the mails were not collected and not deleted, they changed word and said the mails had expired, which contradicted the timestamps shown on their screenshot.
    I don't know if the issue was forwarded to and fixed by dev or not, but after the Thursday maintenance in the week after my incident, the issue did not happen any more.
    That was 3 years of game progress lost, which had forced me to abandon the toon (archer) and go back to focus on the old toon (knight), which was not something I'd want to do.
    I wouldn't consider the case closed yet, but so far got no further response.

    Leave a comment:


  • Arlad
    replied
    Originally posted by Blood989 View Post
    Thank you to all those that helped...

    after i e-mailed support i received this..


    [ATTACH=CONFIG]170232[/ATTACH]
    nice, i hope they keep the good customer support like this.

    Leave a comment:


  • R224070026
    replied
    Originally posted by Blood989 View Post
    Thank you to all those that helped...

    after i e-mailed support i received this..


    [ATTACH=CONFIG]170232[/ATTACH]
    Wow, good for R2.

    Leave a comment:


  • Blood989
    replied
    Thank you to all those that helped...

    after i e-mailed support i received this..


    Click image for larger version

Name:	got it back.JPG
Views:	1
Size:	39.2 KB
ID:	1728192

    Leave a comment:


  • R262181389
    replied
    Like others have said, consider that titan gone.

    Has anyone exchanged for more than 1 time titan? What can you do with the 2nd one? Can you recycle it for stones or is it a waste?

    Leave a comment:


  • Xharry005x
    replied
    sorry to say u prob lost ur titan

    like arlad said u can always send a ticket and pray hard that the devs might give back as its actualy their fault

    as buuurman said its not that hard to place "You do not meet the requirements to use this item" on non kh ppls kh items in their invent

    Leave a comment:


  • Buuurman
    replied
    Is it too damn hard to create a "You do not meet the requirements to use this item"?

    Deeelinquent, are you realy right on that?

    Leave a comment:


  • Deeelinquent
    replied
    I don't know for sure, but it's a safe bet that you have.

    This is to reply to that comment down there *points below*
    Last edited by Deeelinquent; 12-15-2016, 04:40 AM.

    Leave a comment:


  • Deeelinquent
    replied
    You lost that Titan, just like they warn under 70s to not "activate" eudis before you can use them, don't "activate" titans before you are KH.

    Leave a comment:


  • Arlad
    replied
    by looking at the history of previous similar cases, i think you should say goodbye to your titan.
    however, try to send some ticket to the devs. maybe they will have a slight humanity left in them and give you back your lost titan.

    Leave a comment:

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