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Where is support? No response to several tickets over last 2 weeks....anyone else not

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  • #1

    Where is support? No response to several tickets over last 2 weeks....anyone else not

    being supported?

    I mean even an "We're sorry for the bad experience you reported but unfortunately you are stuck with it" is better than .................









    crickets
    Tags: None
  • #2
    Be glad you can at least send a ticket in...I can't even do that. Haven't been able to for almost 2 weeks now. It still sucks mind you. I'm sure they'll eventually get around to taking care of it...
    Yitien:

    Class: Assassin lvl 78
    BR: 67K
    Server: Qianfo Hall

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    • #3
      It really depends on what you sent in your ticket, but you should include your ticket number so we can ask about it.

      Barbarossa, I'm up for a challenge. Send me a detailed pm about your issue with the ticket system and I'll see what I can do about it.
      New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

      Received a random forum error? Refresh the page first, sometimes the error message is the error.

      Some inboxes are broken, including mine. Please don't send me private messages at this time.

      Rules of the Forum are found here.

      R2Games Ticket System for browser games: https://www.r2games.com/support

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      • #4
        Well I dont write down my ticket #s and am not getting any email confirmations from you guys so..........that would explain why I didnt

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        • #5
          oh hell, I've been such a tard......I've been entering my email as @google.com not gmail...../slapsforehead durp!

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          • #6
            *grins*

            The ticket number only comes in the email, so you wouldn't have had the opportunity to write it down. Please let us know if you still don't get a ticket number sent to your email with the correct address.

            And, if you still don't get a reply to your issue, provide the ticket number and we will see what we can do
            New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

            Comment

            • #7
              Originally posted by Barbarossa View Post
              Be glad you can at least send a ticket in...I can't even do that. Haven't been able to for almost 2 weeks now. It still sucks mind you. I'm sure they'll eventually get around to taking care of it...
              from a pirate

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