I think the thing R2 Doesnt understand, is that THEY NEED TO SAY SOMETHING. It seems as if they just leave everyone in the dark or say 1 thing, it doesnt happen, and they never respond again. There was a recent issue with rewards not sent out during a promo for buying balans. People filed tickets and they said they would be givin out 72 hours after promo ended. 72 hours passed, nothing still. A day later a thread pops up on the forums stating they wanted to get a full list within 24 hours. 3 more days pass, NOTHING. No response, No answer to tickets, NOTHING. The very LEAST that could of been done is to say, Hey we are still backlogged this is going to take so many hours more, but instead they leave people in the dark, which will only make everyone EVEN more mad. It's hard to have patience when you have no clue what is even happening. Much like you brought up that it would be nice for them to say they are aware of problems or to atleast let the players know what is going on with different aspects of the game. If they continue down the road of not being on top of responding to/informing players of what is happening with in-game issues I wouldnt be surprised to see a lot of players leave this game. Just my 2 cents.
EDIT: before someone says, they couldnt respond to the influx of tickets, which I could understand, they most certainly could of edited the first post on the thread that was created with an update, which never happened.
EDIT: before someone says, they couldnt respond to the influx of tickets, which I could understand, they most certainly could of edited the first post on the thread that was created with an update, which never happened.
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