This seems to be possibly the only way I may get answers. I have been trying to submit a ticket for 2 weeks, I play on the KABAM site not the R2 site. So when I try to submit a ticket it only takes me to the 192 Server list, not KABAMs list of 18 or 19 servers And obviously it says I have not acct on any of them (I tried). So how do I actually submit a ticket KABAM was worthless. Maybe I'm missing something? 
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