At 2013-08-13 i recharge 1000 Balens and my current Balens increased to 1200 Balens and i didn't spend anything until i i join World Boss events (Bloodfang). In WB i notice that my Balens still 1200 and i just use them 3 times to revives (3x15=45 balens). After the WB was over i noticed that my balens was 1155 and then immediately i go for playing astro like every did as usual after WB. After i quit catching astrals i was shocked when i saw my current balens was only 155 balens left, how come???... So i take a ticket to report the problem and ask them to show if there any lately purchasing records regarding my char. And r2team replied with :
"Dear player affter checking your history we find out this : You did spend balens on world boss and at this time ( 2013-08-13 12:37:03 ) you spend 665 Balens on mount training, and 135 more balens to Lock Stats for refine , 135 on 2013-08-12 and 90 yesterday. Thanks for your patience and understanding".
1. I did spend balens on world boss for revives.
2. I didn't 665 balens on mount training because after the world boss i go only to catch an astrals not to the stable.
3. I didn't spend balens to Lock Stats for refine because after the world boss i go only to catch an astrals not to the blacksmith.
So i reply again with sort of :
Please investigate very carefully.. "In my case there are no accidentally clicking causing i bought the things i don't want to buy because there should be a confirmation popups in order to buy items".
And r2team replied again with :
Dear player okey we did little mistake the 135 spend from your account at this time 2013-08-13 16:00:31 are for World Boss Stand-IN . And the 665 Balens at this time 2013-08-13 12:37:03 are for mount training . Thats in our record.
1. As far as i remember i didn't checklist World Boss Stand-IN because that is never important for me.
2. It mentioned that i did spend 135 at time 2013-08-13 16:00:31 for World Boss Stand-IN.. But, World Boss Bloodfang already start 2013-08-13 at 11:00-12:00.. World Boss Ragnoch does start at 16:00-17:00, but why would i Stand-IN for the boss that already began for 31 seconds?
3. My initial balens before World Boss Bloodfang was 1200 and i did spend 45 balens to revive that time, so it should be 1155 balens left. So, if did accidentally using 135+665=800 then it should be 1155-800=355 balens. But why my balens only 155 left after Bloodfang?.. where is the 200 remaining?..
4. It says that "we did little mistake" by r2teams.. lol.. you just did a biggest mistakes.... GOTCHAAAA
SOMETHING VERY FISHY... SO BECAREFUL WITH YOUR BALENS GUYS
"Dear player affter checking your history we find out this : You did spend balens on world boss and at this time ( 2013-08-13 12:37:03 ) you spend 665 Balens on mount training, and 135 more balens to Lock Stats for refine , 135 on 2013-08-12 and 90 yesterday. Thanks for your patience and understanding".
1. I did spend balens on world boss for revives.
2. I didn't 665 balens on mount training because after the world boss i go only to catch an astrals not to the stable.
3. I didn't spend balens to Lock Stats for refine because after the world boss i go only to catch an astrals not to the blacksmith.
So i reply again with sort of :
Please investigate very carefully.. "In my case there are no accidentally clicking causing i bought the things i don't want to buy because there should be a confirmation popups in order to buy items".
And r2team replied again with :
Dear player okey we did little mistake the 135 spend from your account at this time 2013-08-13 16:00:31 are for World Boss Stand-IN . And the 665 Balens at this time 2013-08-13 12:37:03 are for mount training . Thats in our record.
1. As far as i remember i didn't checklist World Boss Stand-IN because that is never important for me.
2. It mentioned that i did spend 135 at time 2013-08-13 16:00:31 for World Boss Stand-IN.. But, World Boss Bloodfang already start 2013-08-13 at 11:00-12:00.. World Boss Ragnoch does start at 16:00-17:00, but why would i Stand-IN for the boss that already began for 31 seconds?
3. My initial balens before World Boss Bloodfang was 1200 and i did spend 45 balens to revive that time, so it should be 1155 balens left. So, if did accidentally using 135+665=800 then it should be 1155-800=355 balens. But why my balens only 155 left after Bloodfang?.. where is the 200 remaining?..
4. It says that "we did little mistake" by r2teams.. lol.. you just did a biggest mistakes.... GOTCHAAAA
SOMETHING VERY FISHY... SO BECAREFUL WITH YOUR BALENS GUYS
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