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Becareful and always notice your current Balens. Unauthorized purchasing may happens.

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  • Becareful and always notice your current Balens. Unauthorized purchasing may happens.

    At 2013-08-13 i recharge 1000 Balens and my current Balens increased to 1200 Balens and i didn't spend anything until i i join World Boss events (Bloodfang). In WB i notice that my Balens still 1200 and i just use them 3 times to revives (3x15=45 balens). After the WB was over i noticed that my balens was 1155 and then immediately i go for playing astro like every did as usual after WB. After i quit catching astrals i was shocked when i saw my current balens was only 155 balens left, how come???... So i take a ticket to report the problem and ask them to show if there any lately purchasing records regarding my char. And r2team replied with :

    "Dear player affter checking your history we find out this : You did spend balens on world boss and at this time ( 2013-08-13 12:37:03 ) you spend 665 Balens on mount training, and 135 more balens to Lock Stats for refine , 135 on 2013-08-12 and 90 yesterday. Thanks for your patience and understanding".

    1. I did spend balens on world boss for revives.
    2. I didn't 665 balens on mount training because after the world boss i go only to catch an astrals not to the stable.
    3. I didn't spend balens to Lock Stats for refine because after the world boss i go only to catch an astrals not to the blacksmith.

    So i reply again with sort of :

    Please investigate very carefully.. "In my case there are no accidentally clicking causing i bought the things i don't want to buy because there should be a confirmation popups in order to buy items".

    And r2team replied again with :

    Dear player okey we did little mistake the 135 spend from your account at this time 2013-08-13 16:00:31 are for World Boss Stand-IN . And the 665 Balens at this time 2013-08-13 12:37:03 are for mount training . Thats in our record.

    1. As far as i remember i didn't checklist World Boss Stand-IN because that is never important for me.
    2. It mentioned that i did spend 135 at time 2013-08-13 16:00:31 for World Boss Stand-IN.. But, World Boss Bloodfang already start 2013-08-13 at 11:00-12:00.. World Boss Ragnoch does start at 16:00-17:00, but why would i Stand-IN for the boss that already began for 31 seconds?
    3. My initial balens before World Boss Bloodfang was 1200 and i did spend 45 balens to revive that time, so it should be 1155 balens left. So, if did accidentally using 135+665=800 then it should be 1155-800=355 balens. But why my balens only 155 left after Bloodfang?.. where is the 200 remaining?..
    4. It says that "we did little mistake" by r2teams.. lol.. you just did a biggest mistakes.... GOTCHAAAA

    SOMETHING VERY FISHY... SO BECAREFUL WITH YOUR BALENS GUYS
    Last edited by 777wartune; 08-18-2013, 11:08 AM.

  • anichaos
    replied
    Originally posted by CondorHero View Post
    Are you stupid?

    WB spawn at 1600:00. Not 1603.
    My mistake, I miss count the Selection Changes at 15:57.

    However...
    Than the time should still be (from your 1600)

    2013-08-13 16:00:01
    and not
    2013-08-13 16:00:31

    Unless WB decides to spawn 30 seconds late, LOL.

    Leave a comment:


  • CondorHero
    replied
    Originally posted by harucko View Post
    hahaha me too,,lost 130 balen..and they said i used 130 for refine equip,,,,how can i refine if it's cost 45, 90, 125 balen,,,stupid hahah
    135 and not 125..

    Leave a comment:


  • harucko
    replied
    hahaha me too,,lost 130 balen..and they said i used 130 for refine equip,,,,how can i refine if it's cost 45, 90, 125 balen,,,stupid hahah

    Leave a comment:


  • CondorHero
    replied
    Originally posted by anichaos View Post
    Yea... and how long does it take for WB to spawn (after the selection turns to JOIN and not Stand-IN)?...

    3~5 minutes... not 30 seconds...

    If OP did click on Stand-In record should have been:

    2013-08-13 16:03:01
    and not
    2013-08-13 16:00:31

    Unless Stand-In players gets 3 extra minutes of Gold / Daru from WB?
    Are you stupid?

    WB spawn at 1600:00. Not 1603.

    Leave a comment:


  • anichaos
    replied
    Originally posted by CondorHero View Post
    If you choose WB stand-in before hand, it's automatic deduction when WB spawns.
    Yea... and how long does it take for WB to spawn (after the selection turns to JOIN and not Stand-IN)?...

    3~5 minutes... not 30 seconds...

    If OP did click on Stand-In record should have been:

    2013-08-13 16:03:01
    and not
    2013-08-13 16:00:31

    Unless Stand-In players gets 3 extra minutes of Gold / Daru from WB?

    Leave a comment:


  • EvilOne666
    replied
    Originally posted by 777wartune View Post
    "Same happened to you (me)"??? Well i believe you just losing your bet... How many time do you have to read that "After the world boss bloodfang is over i didn't go to stable"... So there is no accidents happen in stable!!!
    Where did I even say you did it after wb?? o.O
    Learn how to read with understanding...
    Even developers wrote you did it before wb.

    Originally posted by 777wartune View Post
    And r2team replied again with :

    Dear player okey we did little mistake the 135 spend from your account at this time 2013-08-13 16:00:31 are for World Boss Stand-IN . And the 665 Balens at this time 2013-08-13 12:37:03 are for mount training . Thats in our record.
    As far as i know 12:37 comes before 16:00

    Just calm down and get used to what I wrote in previous post...

    Leave a comment:


  • 777wartune
    replied
    Originally posted by EvilOne666 View Post
    Every time i heard people complain about missing balens in the end it appears just unintentional miss clicks.
    Happened to me, happened to some of my friends but in the end we agreed it's our own fault.
    I bet the same happened to you. 665 balens on training mount? My theory: you had 1 whip, accidentally clicked train x20 and there you go -19x35 balens.
    135 for boss stand in? you might have checked enter boss screen and checked the stand in for it by accident. After it spawned -135 balens.
    Just pay close attention to what you're doing cause it's in R2 best interest not making it hard to spend balens.



    Been there, done that. Even with confirmation window i spent some balens. Same happened to you imo.



    No one says you 'must' or you've done it on purpose. Accidents happen.
    "Same happened to you (me)"??? Well i believe you just losing your bet... How many time do you have to read that "After the world boss bloodfang is over i didn't go to stable"... So there is no accidents happen in stable!!!
    Last edited by 777wartune; 08-18-2013, 10:54 AM.

    Leave a comment:


  • EvilOne666
    replied
    Every time i heard people complain about missing balens in the end it appears just unintentional miss clicks.
    Happened to me, happened to some of my friends but in the end we agreed it's our own fault.
    I bet the same happened to you. 665 balens on training mount? My theory: you had 1 whip, accidentally clicked train x20 and there you go -19x35 balens.
    135 for boss stand in? you might have checked enter boss screen and checked the stand in for it by accident. After it spawned -135 balens.
    Just pay close attention to what you're doing cause it's in R2 best interest not making it hard to spend balens.

    Originally posted by 777wartune View Post
    No, if i click Advance Train it will show "Are you sure want to advance train etc", so if did go to the stable and accidentally hit the advance train i will choose "Cancel" because it is not important to me at that time... Like i said, before After the world boss bloodfang is over i didn't go to stable. I did go to catch some astral like everybody usually do and after that i realized my balens were deducted...
    Been there, done that. Even with confirmation window i spent some balens. Same happened to you imo.

    Originally posted by 777wartune View Post
    why must i select the Stand In when i always hit the Join button?..
    No one says you 'must' or you've done it on purpose. Accidents happen.
    Last edited by EvilOne666; 08-18-2013, 06:47 AM.

    Leave a comment:


  • 777wartune
    replied
    Originally posted by CondorHero View Post
    If you choose WB stand-in before hand, it's automatic deduction when WB spawns.
    why must i select the Stand In when i always hit the Join button?..

    Leave a comment:


  • 777wartune
    replied
    Originally posted by R23209055 View Post
    when u use the option to mass train your mount, it automatically buys whips for u at 35 balens a whip, so when u press the advance train button it become 20 whips*35balens=700balens in total. according to the records, you were charged 665 balens, so my question is, did u only have 1 whip on hand? (system consumes ur whips on hands first and then buys the remaining, so it became 19whips*35balens=665balens)
    No, if i click Advance Train it will show "Are you sure want to advance train etc", so if did go to the stable and accidentally hit the advance train i will choose "Cancel" because it is not important to me at that time... Like i said, after the world boss bloodfang is over i didn't go to stable. I did go to catch some astral like everybody usually do and after that i realized my balens were deducted...
    Last edited by 777wartune; 08-18-2013, 10:44 AM.

    Leave a comment:


  • CondorHero
    replied
    Originally posted by anichaos View Post
    LOL... you can't even click on Stand-In after World Boss Spawn... there's only Join.

    I really REALLY laughed at R2's record on this one.


    This here basically showed that R2 doesn't have actual good record keeping and may be accusing of players for spending on something that CAN NOT BE SPEND ON...
    If you choose WB stand-in before hand, it's automatic deduction when WB spawns.

    Leave a comment:


  • R23209055
    replied
    when u use the option to mass train your mount, it automatically buys whips for u at 35 balens a whip, so when u press the advance train button it become 20 whips*35balens=700balens in total. according to the records, you were charged 665 balens, so my question is, did u only have 1 whip on hand? (system consumes ur whips on hands first and then buys the remaining, so it became 19whips*35balens=665balens)

    Leave a comment:


  • anichaos
    replied
    2013-08-13 16:00:31 are for World Boss Stand-IN
    LOL... you can't even click on Stand-In after World Boss Spawn... there's only Join.

    I really REALLY laughed at R2's record on this one.


    This here basically showed that R2 doesn't have actual good record keeping and may be accusing of players for spending on something that CAN NOT BE SPEND ON...

    Leave a comment:


  • 777wartune
    replied
    Originally posted by ShadowGammaDraco View Post
    not saying i know what happened in the situation, but will say- always keep your account safe and up to date security wise(strong password)
    because if acc share &have cashed before. someone might be able to spend or purchase balens you didn't want to
    I am the only user of my pc. I never share account with someone, and my char doesn't bought from someone.

    Leave a comment:

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