R2 doesnt like taking responable for their scr.ew ups. i sent them a ticket about lag . and this is what they said
Customer Message:
u guys really need to fix the lag problems,WBs, dungeons, GBs r all lagging bad since u gys did the last patch. i normally do 1.5 mil in gold during WBs and as u can see from the attachment i only got like half of what i normally get, alot of people r having the same problem, and yes i have cleared my cache and cookies and have even restarted browser and comp and still have the problem and i know it aint my ISP b/c my wife isnt having any problems with her internet.
R2 Message
Thank you for taking the time to submit your concern. Try the following suggestions listed below:
1) Try a different browser
2) Update flash player/java
3) Stop/pause downloads
4) Disable third-party browser active monitoring plug-ins such as video grabbers/adblockers as these have negative impacts to browser games
5) Lower protection/disable firewall or make sure site is whitelisted as it may block the port of the game
6) Set browser to a higher priority[ via Task Manager
7) Check Internet speed and stability [http://speedtest.net/] Any small interruption or disconnection is crucial for the game to completely load
- The R2Games Team
Customer message
i have tried different browsers and flash player has been updated, dont have any downloads running, i dont allow third parties, game is on allowed list, internet speed is fine, and browser is set to high and i still get alot of lag only in game. download speed is 34.6 mbps and upload is 4.57 mbps
R2 message
We do not guarantee that the Game will not conflict with other programs on your computer. The performance and proper functioning of the Game may be reduced or prevented if you are simultaneously using other software, and we recommend that you turn off any such programs when using the Game.
-The R2Games Team
Customer message
the only thing i have running is the game, so fix the dam lag.
R2 message
If the problem still exists, we recommend contacting your Internet service provider to evaluate your connection to us.Thank you.
-The R2Games Team
Customer message
my connection to the net is great, the problem is in ur system since the last patch every1 in game is having problems with lag , so ur going to say its not ur system , so its got to be every1 else problem connecting to game . thats a lie of Bull ****. Fix ur dam system.
Customer Message:
u guys really need to fix the lag problems,WBs, dungeons, GBs r all lagging bad since u gys did the last patch. i normally do 1.5 mil in gold during WBs and as u can see from the attachment i only got like half of what i normally get, alot of people r having the same problem, and yes i have cleared my cache and cookies and have even restarted browser and comp and still have the problem and i know it aint my ISP b/c my wife isnt having any problems with her internet.
R2 Message
Thank you for taking the time to submit your concern. Try the following suggestions listed below:
1) Try a different browser
2) Update flash player/java
3) Stop/pause downloads
4) Disable third-party browser active monitoring plug-ins such as video grabbers/adblockers as these have negative impacts to browser games
5) Lower protection/disable firewall or make sure site is whitelisted as it may block the port of the game
6) Set browser to a higher priority[ via Task Manager
7) Check Internet speed and stability [http://speedtest.net/] Any small interruption or disconnection is crucial for the game to completely load
- The R2Games Team
Customer message
i have tried different browsers and flash player has been updated, dont have any downloads running, i dont allow third parties, game is on allowed list, internet speed is fine, and browser is set to high and i still get alot of lag only in game. download speed is 34.6 mbps and upload is 4.57 mbps
R2 message
We do not guarantee that the Game will not conflict with other programs on your computer. The performance and proper functioning of the Game may be reduced or prevented if you are simultaneously using other software, and we recommend that you turn off any such programs when using the Game.
-The R2Games Team
Customer message
the only thing i have running is the game, so fix the dam lag.
R2 message
If the problem still exists, we recommend contacting your Internet service provider to evaluate your connection to us.Thank you.
-The R2Games Team
Customer message
my connection to the net is great, the problem is in ur system since the last patch every1 in game is having problems with lag , so ur going to say its not ur system , so its got to be every1 else problem connecting to game . thats a lie of Bull ****. Fix ur dam system.
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