Announcement

Collapse

R2 LOGIN ISSUES

For recent R2 login issues, please log in through the website starting with "https": https://www.r2games.com. In addition, the bookmark of the saved URL may still contain the word "http", please change it to "https". If this does not work for you, please clear the cache and cookies to complete the most recent update, or try again with another browser. Thank you.
See more
See less

Ticket System

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • IgnisFatuu
    started a topic Ticket System

    Ticket System

    I'm very upset. Wartunes Ticket System is horrible!!!!

    On 12/11 I opened a ticket for my sister b/c her account is blocked, I gave the support all the information they wanted, but for now NOTHING happened. It is also not a problem with a forgotten password or something like they tried to tell me, sorry, I know the PW for her account! There's just a problem with the linkage between account and Email, normally no big deal I would though (I do tecnical support!).

    Now I want spend money for balens, and I get an errormessage, so I open a ticket, I get a mail with the standard waffle, I looked in the ticket and it was just closed! No SOLUTIONS, NOTHING! And it doesn't work either.

    My compliments to this support! (sarcasm sign)

  • MemoryLane
    replied
    I passed this along. Please let us know if you need anything further.

    Leave a comment:


  • MorganLeFaye
    replied
    The Ticket with the payment probs is solved now, mot by the support I just tried it in the morning and it worked.

    The Ticket that is opened since 12/11 has the #490292, opened via the account (MorganLeFaye) cause it wasn't possible to take the regular accountdates.

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by MorganLeFaye View Post
    Which MODS? lol, on the server I didn't see any MOD for a long time. (S365) Mirror Hill
    You're thinking of a Vet, who are usually on the newer servers to help guide new players. Mods are on the forum. You can post your ticket number here on the forum with a brief description of your issue, and we'll pick it up.

    Leave a comment:


  • MorganLeFaye
    replied
    Which MODS? lol, on the server I didn't see any MOD for a long time. (S365) Mirror Hill

    Leave a comment:


  • AeonS3
    replied
    PM MOds and give your ticket number. Hope they will help you relay the ticket.

    Leave a comment:

Working...
X