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Ticket System

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  • Ticket System

    I'm very upset. Wartunes Ticket System is horrible!!!!

    On 12/11 I opened a ticket for my sister b/c her account is blocked, I gave the support all the information they wanted, but for now NOTHING happened. It is also not a problem with a forgotten password or something like they tried to tell me, sorry, I know the PW for her account! There's just a problem with the linkage between account and Email, normally no big deal I would though (I do tecnical support!).

    Now I want spend money for balens, and I get an errormessage, so I open a ticket, I get a mail with the standard waffle, I looked in the ticket and it was just closed! No SOLUTIONS, NOTHING! And it doesn't work either.

    My compliments to this support! (sarcasm sign)

  • #2
    PM MOds and give your ticket number. Hope they will help you relay the ticket.
    AeonFlux
    Mage
    S3 Worg Lair Europe
    OFFICIALLY RETIRED

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    • #3
      Which MODS? lol, on the server I didn't see any MOD for a long time. (S365) Mirror Hill

      Comment


      • #4
        Originally posted by MorganLeFaye View Post
        Which MODS? lol, on the server I didn't see any MOD for a long time. (S365) Mirror Hill
        You're thinking of a Vet, who are usually on the newer servers to help guide new players. Mods are on the forum. You can post your ticket number here on the forum with a brief description of your issue, and we'll pick it up.
        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

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        • #5
          The Ticket with the payment probs is solved now, mot by the support I just tried it in the morning and it worked.

          The Ticket that is opened since 12/11 has the #490292, opened via the account (MorganLeFaye) cause it wasn't possible to take the regular accountdates.

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          • #6
            I passed this along. Please let us know if you need anything further.
            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

            Comment

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